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Performance Measures

LUBA developed performance measures 1, 3, and 4 in 1994 to track key statutory directives to (1) resolve land use appeals quickly, (2) resolve all issues in an appeal if possible, and (3) resolve land use appeals correctly. In 2001, LUBA added performance measure 2 to track a statutory requirement enacted that year that LUBA resolve record objections within 60 days of receipt. In 2007, LUBA added performance measure 5 to track customer service satisfaction.

LUBA's reporting year is based on the fiscal year. Annual performance measure reports track performance from July 1 to June 30.

 

Annual Performance Measure Report

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