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Salem, OR—The Oregon Department of Consumer and Business Services has revoked the insurance producer license of a Canby man who did not provide insurance after collecting premiums from customers.

The department's Division of Financial Regulation also revoked the license of James R. Frackowiak's business, Plan-It Financial, which is based in Oregon City. The division fined Frackowiak $14,000, and ordered him to return $4,275 in premium payments to customers he defrauded.

The division found that on 12 occasions, Frackowiak and Plan-It Financial deposited premium funds into business accounts, instead of in a trust account, as required by state law.

Also, after not providing insurance, he did not refund customers' premium payments within 30 days, a violation of state law.

The breakdown of the penalty is:
• $2,000 for two violations of not providing insurance after collecting premiums
• $12,000 for 12 violations of depositing premiums into business accounts and not a trust account

“This is an exceptionally important issue because insurance agents have a responsibility to serve their customers needs and act ethically,” said Insurance Commissioner Laura Cali Robison. “When consumers pay their premiums, they need to trust that they will actually be insured.”

For help with insurance questions or to file a complaint, call the division's consumer advocates at 888-877-4894 (toll-free).

The order is available at


The Division of Financial Regulation is part of the Department of Consumer and Business Services, Oregon's largest business regulatory and consumer protection agency. Visit and

Contact information:
Mark Peterson


Consumer Information