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DEQ staff can be reached by email and phone
Portland, OR—The Oregon Department of Environmental Quality will temporarily offer in-person public services by appointment only starting Monday, March 23, in an effort to help slow the spread of COVID-19 and protect employees and the public. DEQ’s administrative offices and online functions remain open.

DEQ staff can be reached by email and phone during regular business hours, but those seeking to meet directly with DEQ staff need to call first and arrange for an appointment. DEQ’s phone directory is available at https://ordeq.org/directory

Note: The appointment-only policy does not apply to vehicle inspection stations, which are temporarily closed.

DEQ is committed to providing important services to Oregonians while reducing the risk of exposure for employees and the public. DEQ will provide locked drop boxes so members of the public can drop off payments, applications and other important documents. DEQ will also continue receiving mail deliveries.

Resources:
• Contact information for DEQ offices: https://ordeq.org/offices
• Customers with questions about vehicle emissions inspection can email VIPINFO@deq.state.or.us or call 971-673-1630. Info about DMV registrations is at https://dmv2u.oregon.gov
• More info about DEQ’s temporary operational changes: https://ordeq.org/covid-19
• Official state updates about COVID-19: https://govstatus.egov.com/OR-OHA-COVID-19

Media contact: Laura Gleim, public affairs specialist, 503-577-3697, gleim.laura@deq.state.or.us

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