Salem, OR—After a disaster, official documents will be invaluable in rebuilding lives. But in the wake of Oregon’s wildfires, the vital documents of your life – birth and marriage certificates, Social Security cards or medical records – may have been destroyed or lost in debris. Replacing them can be time-consuming and frustrating.

The contacts listed below may speed up the process for Oregon residents who lost important papers due to the fires.

Federal documents:

Green cards Phone: 800-375-5283
Website: www.uscis.gov

Medicare cards Phone: 800-772-1213; (TTY) 800-325-0778
Website: www.medicare.gov

Military records Phone: 866-272-6272
Website: www.archives.gov/contact/

Passport Phone: 877-487-2778; (TTY) 888-874-7793
Website: travel.state.gov

Social Security card Phone: 800-772-1213; (TTY) 800-325-0778
Website: www.ssa.gov

U.S. Savings Bonds Phone: 844-284-2676
Website: www.treasurydirect.gov

U.S. tax returns Phone: 800-829-1040
Website: www.irs.gov

State documents:

Birth, death, marriage, domestic partnership, divorce certificates
Phone: 888-896-4988
Website: www.oregon.gov/oha/PH/Birthdeathcertificates

Driver’s license, auto titles and registration, ID cards
Phone: 503-945-5000
Website: www.oregon.gov/odot

SNAP (Oregon Trail Card) Website: www.oregon.gov/DHS/Assistance/Food-Benefits

State taxes (Oregon Dept. of Revenue)
Phone: 503-378-4988 or 800-356-4222
TTY: All relay calls are accepted.
Website: www.oregon.gov/dor

Personal documents:
Real estate and property - Contact your county government.

Credit cards - Contact your credit card company directly.

Credit reports from Equifax, Experian, TransUnion
(During the COVID-19 pandemic, Equifax, Experian, and TransUnion are offering free weekly online reports through April 2021.)
Phone: 877-322-8228
Website: www.annualcreditreport.com

Insurance documents - Check with your insurance agent.

Medical records - Call your doctor or your medical insurance company; medical and prescription records are tracked electronically.
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