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You use an EBT card (Oregon Trail Card) to receive your
food and cash benefits. It works like a debit card. Benefits are deposited into your account each month. You use your card and PIN number to buy food or withdraw cash.
You can use the ebtEDGE website or mobile app to view your benefits.
Log in to ebtEDGE
Need help with your EBT card? Call
Report it immediately so we can freeze your benefits.
If someone steals your card and spends your benefits, you can’t get them back. After you freeze your benefits, we will send you a new card so you can use any benefits that are still in your account. Benefits you already spent won't be replaced on the new card.
If you were the victim of electronic EBT theft like skimming or phishing, we may be able to
replace your benefits. Contact us within 30 days of finding out your benefits were stolen.
If your card is damaged and doesn't work, take the card to a
local ODHS benefits office to get a new card.
If you don’t bring the damaged card to the office, you can’t get a new one.
Your EBT card works like a debit card from a bank.
What you can buy
only use SNAP benefits to buy food.
can't use SNAP benefits to buy alcohol, cigarettes, vitamins, medicine, pet food or household products.
Where you can buy food
You can use SNAP benefits to buy food at most
grocery stores and at many
farmers markets and farm stands. There are often signs posted to let you know a store or market takes EBT cards.
Double your SNAP dollars
You can double your SNAP dollars when you buy healthy foods through the
Double Up Food Bucks program at
Getting cash from an ATM
If you get cash benefits, you can use your EBT card and PIN to withdraw your cash benefits from an ATM.
ATM fees: Some ATMs charge a service fee to get cash. You can find out if there is a fee by starting to take out cash. The ATM will tell you if there is a fee and how much it will be. You can cancel the withdrawal and try another ATM.
Buying things or getting cash at stores
If you get cash benefits, you can use your EBT card and PIN at the cash register to:
can't use your EBT card to get cash at these locations:
Cash benefits (TANF)
Cash benefits are available on the
1st day of every month, including weekends and holidays.
Food benefits (SNAP)
SNAP benefits are distributed
between the 1st and 9th day of the month, including weekends and holidays.
The date you get your benefits depends on the last digit in your social security number (SSN).
SNAP cash out benefits are available on the 1st day of every month.
Unused benefits carry over to the next month, but you need to use them within one year. Any benefits you don't use within one year will be taken out of your account.
There are several ways to find out how much money is in your account.
Here are the ways you can change your PIN number:
It’s important to keep your PIN number secret. Your card doesn’t work without your PIN.
Don't let anyone else use your card and PIN. If someone is using your card without your approval, you should change your PIN.
The Oregon Department of Human Services (ODHS) does not discriminate against anyone. This means that ODHS will help all who qualify and will not treat anyone differently. See the
USDA nondiscrimination statement for more information.
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