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External Relations Division

The External Relations Division functions as the glue that binds together the eight divisions of the Oregon Health Authority.

We strive to enhance communications to audiences both inside and outside our agency. These include Oregon legislators, Oregon Health Plan providers and members, advocates and community partners, local and federal government, public health, members of the media, Oregon Health Authority employees and all Oregonians and their families. We value transparency, accuracy and engagement.

Our staff includes the Government Relations team, the Office of Communications, and the Member and Partners Support team. The latter includes Innovator Agents, who support coordinated care organizations (CCOs) and health system transformation, and the Ombudsperson, who is responsible for constituent services and navigating complex cases surrounding health care for Oregonians. The Ombudsperson is a key role within the agency and a true advocate for patients.