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Quality Improvement Program

Alphabet soup: CQI, PDSA, PDCA, QI, QA, QM, TQM. What do all these terms mean? Ultimately these terms are functions and tools used to ensure high quality access and care for all. Within Oregon, quality improvement and health transformation are using evidence based tools, are all driving to achieve the Triple Aim: Better Health, Better Care and Lower Costs. 

The OHA Quality Improvement Program aims to work with key partners across the state, Coordinated Care Organizations, quality improvement staff within health systems, and community-based organizations, in using data to develop targeted interventions for improving health outcomes.

Alphabet Soup Glossary


Oregon Specific

Key Relevant Websites:

CCO Quality Information:

Quality Sites

Quality Training Tools


For questions please contact:

Lisa Bui
Quality Improvement Director
Health Policy and Analytics Division
971-673-3397 (desk)

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