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New patient handbooks are here!

Wednesday, January 30, 2019


​From now through mid-February, all Oregon State Hospital patients are receiving new and updated handbooks and program guides.

These guides contain valuable information for newly admitted patients about their hospital stay – including their rights, their responsibilities and their medical treatment.

Broad, high-level information is included in one of three handbooks, which are customized based on a patient’s legal status. Additional, program-specific information is included in each of the hospital’s seven program guides.

Patients are receiving both a handbook and a program guide. They’ll receive a new program guide if they change programs.

Oregon State Hospital’s communication team spent two years creating the materials with input from patients, clinicians, administrators, consumer advocates, peer recovery specialists and other subject-matter experts.

The goals of this project were to create materials that are standard, consistent and easy to understand. The handbooks and program guides use person-centered and recovery-oriented language, and they’re updated regularly – ensuring patients continue to receive current and correct information. 

The hospital will update the materials – both online and in print – at least once a year. Staff and patients are also encouraged to share their suggestions for how to improve the handbooks and program guides for future editions.

More information – and copies of all of the handbooks and program guides – can be found online at OSHfriends.org

 
 
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Patient handbooks and program guides contain valuable information for newly admitted patients about their hospital stay – including their rights, their responsibilities and their medical treatment. 


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