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Behavioral Health Crisis Response System and 988

Need help now?/¿Necesita ayuda?

If you or someone you know is struggling or in crisis, help is available.

Contact 988 for support.
Learn what to expect.
Get help in your language.

988-logo-hz-navy.png

If you need to talk, the 988 Lifeline is here.

At the 988 Suicide & Crisis Lifeline, we understand that life's challenges can sometimes be difficult. Whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, our caring counselors are here for you. You are not alone.


988 menu options
OptionDial 988
VeteransPress 1
Spanish/EspañolPress 2
LGBTQIA2S+Press 3
All OthersPress 0 or remain on the line

988 menu options are administered nationally and are subject to change. Learn more about current services.


OHA is working to build a behavioral health crisis system where all Oregonians have:
  • Someone to call for support (988)
  • Someone to respond in person (Mobile Crisis Intervention Services (MCIS) and Mobile Response and Stabilization Services for youth and their families)
  • A safe place to go (such as Crisis Stabilization Centers)

Learn more about 988

Mobile Crisis Intervention Services (MCIS):

MCIS teams offer community-based intervention to individuals in need wherever they are; including at home, work or anywhere else in the community where the person is experiencing a crisis.

Crisis Stabilization Centers (CSC):

CSCs are short-term, in-person services located at facilities that address behavioral health crises, acute symptoms of mental illness, and substance use crisis.

The above crisis services can be accessed directly from local Community Mental Health Programs and by contacting 988.

Administrative Rules

Mobile Crisis Intervention and Stabilization Services Rules (Chapter 309, Division 72).

Crisis Stabilization Center rules are currently under development. Learn more and get involved on the Advisory Committees and Community Engagement page.

Health Equity in Oregon's Crisis System

Systemic and historical social injustice has harmed Oregon's behavioral health crisis system. In turn, this has harmed many with lived experiences and from disproportionately affected communities. They include groups such as:

  • Youth
  • Rural populations
  • Communnities of color
  • Service members, veterans and their families
  • Tribal communities
  • People with disabilities
  • People who identify as LGBTQIA2S+
OHA understands that some people may not want to call an emergency or crisis number. This is especially true if they:
  • Had an emotional or mental health crisis in the past.
  • Were adversely impacted by systemic and historical social injustice.
  • Were harmed or mistreated by police or health care systems.
  • This is why people with lived experience guide the future of Oregon's behavioral health crisis system.









Questions about Calling 988?

Watch this short video explaining what to expect when you call:

 Content Editor

Watch 988 crisis counselors talk about what they do and how it supports callers:

Screen shot from 988 What to expect video of counselor

Communication Resources

The Substance Abuse and Mental Health Services Administration (SAMHSA) has a 988 Partner Toolkit.

Interested in getting involved in the development of Oregon’s 988 communications and community engagement campaign? Reach out at 988BHCS@oha.oregon.gov.

Links for media

988 FAQ
About the 988 national network

Advisory Workgroups and Committees

Behavioral Health Crisis System Advisory Committee
Crisis System Advisory Workgroup (CSAW)
CSAW Steering Committee (Archive)

Contacts

For general inquiries, please reach out to: 988BHCS@oha.oregon.gov


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