Provider Resources Main / Best Practices: Homelessness Prevention / HMIS for Providers


HMIS Resources

A Homeless Management Information System (HMIS) is an information system used to collect client-level data and data on the provision of housing, shelter, and services to individuals and families who are homeless or at-risk of homelessness. The HMIS software used by Oregon Housing and Community Services and the Oregon Continuums of Care is ServicePoint. This HMIS implementation is administered by Portland Housing Bureau through NW Social Services Connections​ (NWSSC).

Many of the links presented here are meant to serve as helpful guides. We realize that agency workflow may vary. Please contact your agency HMIS administrator with any agency-specific questions. 

OHCS-Specific Reporting Requirements - Applies to all agencies receiving OHCS funds

ServicePoint User Training Documents

All data entry for ROCC Providers should begin with the 2018 New User Training Guide and then detour to companion manuals when directed by the New User Guide.​

HUD HMIS Guidance

ServicePoint User Training Modules

Reports and Data Quality

Helpful Links

​For questions or feedback, please contact Rena Croucher ( or Jennifer Ross (

HMIS Training for Homelessness Prevention