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Consumer Information


The Oregon Board of Pharmacy was created in 1891. By licensing pharmacists, it ensures that only qualified people practice pharmacy in Oregon. The Board registers and inspects retail and hospital pharmacies and stores that sell over-the-counter drugs. It also registers and inspects drug wholesalers and manufacturers, and regulates the quality and distribution of all drugs in Oregon.

The Oregon State Board of Pharmacy consists of seven members. Five of these members are licensed pharmacists and two are representatives of the public. Members are appointed by the governor and confirmed by the state Senate to serve a four-year term on the Board, and they may be reappointed.

What is the Board's purpose?
The Oregon Board of Pharmacy has the responsibility to regulate the practice of pharmacy and enforce the laws pertaining to drug outlets, licensed pharmacy personnel, drug distribution and the sale of drugs, within the state of Oregon.

How does the Board accomplish its purpose?
Regulation is accomplished through the following:
•Licensing of individuals.
•Registration and inspection of hospital and retail pharmacies, drug/device wholesalers and manufacturers, and over-the-counter outlets.
•Investigation of drug diversion and fraud.
•Investigation of rule violations.
•Regulation of the quality and distribution of drugs within the state.

Who does the Board regulate?
The Board regulates the Practice of Pharmacy and enforces laws regarding pharmacists, drug outlets and the sale of drugs in Oregon.

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How does the Board resolve complaints against licensees (pharmacists, pharmacies, technicians, retail stores, wholesalers, manufacturers)?
The resolution of a compliant may include: a Letter of concern, civil penalty, additional continuing education, suspension or revocation of license. For some complaints, there may be no violation of pharmacy laws and rules found, there may not be enough information to substantiate a violation of pharmacy laws and rules or the compliant may be an issue that does not fall into the Board’s jurisdiction. How do I file a complaint with the Board?
Complaint process:
The Board Inspectors investigate every complaint. Once a complaint is received in the Board via mail, fax or phone, it is assigned to a Pharmacy Inspector. The Pharmacy Inspector will then contact the complainant for more information if needed and the individual or outlet that the compliant is about. Once all information is received, the complaint will be reported to the Board. If necessary, discipline will be proposed. Once the case is closed, a letter notifying the complainant will be sent. Will I be told of the status and resolution of my complaint? Board staff does not send status updates for the complaint. The complainant will be sent a letter after the case is closed informing them of the resolution.
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What are the general responsibilities of a Pharmacist?
ORS 689.025 states that "the practice of pharmacy in the State of Oregon is declared a health care professional practice affecting the public health, safety and welfare". Pharmacy practice is a dynamic patient-oriented health service that applies a scientific body of knowledge to improve and promote patient health by means of appropriate drug use, drug-related therapy, and communication for clinical and consultative purposes. A pharmacist licensed to practice pharmacy by the Board has the duty to use that degree of care, skill, diligence and professional judgment that is exercised by an ordinarily careful pharmacist in the same or similar circumstances.

Why is it important to have a primary pharmacy?
In today's healthcare environment, patients are seen by a multitude of healthcare professionals, including their primary care doctor, medical specialists, urgent care facility and emergency room personnel and dental professionals to name a few. The potential for duplication of active ingredients or drug interactions increase with the addition of each healthcare professional care we are under. Having your pharmacy records in one data bank drastically reduces the potential for drug interactions and duplication through drug utilization review and pharmacist counseling.
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MEDICATIONS: Filling & Dispensing

Information required on CS prescription (from DEA):
A prescription for a controlled substance must include the following information:
• Date of issue;
• Patient’s name and address;
• Practitioner’s name, address, and DEA registration number;
• Drug name;
• Drug strength;
• Dosage form;
• Quantity prescribed;
• Directions for use;
• Number of refills (if any) authorized; and
• Manual signature of prescriber.
A prescription must be written in ink or indelible pencil or typewritten and must be manually signed by the practitioner.
An individual may be designated by the practitioner to prepare the prescriptions for his/her signature. The practitioner is responsible for making sure that the prescription conforms in all essential respects to the law and regulation.
Prescriptions for schedule II controlled substances must be written and be signed by the practitioner. In emergency situations, a prescription for a schedule II controlled substance may be telephoned to the pharmacy and the prescriber must follow up with a written prescription being sent to the pharmacy within seven days.
Prescriptions for schedules III through V controlled substances may by written, oral or transmitted by fax.
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MEDICATION: Counseling

Q: Why is it important for a pharmacist to counsel me?
A: Pharmacists are healthcare professionals who are trained in the chemical structure of medication. Speaking with a pharmacist can avoid potential duplication or contradiction of drug therapy, errors in medication dosage; along with provide information regarding what medication and foods that can interfere with your drug therapy.
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The National Association of Board's of Pharmacy Guide to buying medications online: http://www.nabp.net/programs/consumer-protection/buying-medicine-online

How can someone feel reasonably confident that a particular internet pharmacy is legitimate?
The website should have a VIPPS (verified internet provider practice site) symbol on it which means that the National Association of Boards of Pharmacy has inspected them and determined that they are a legitimate internet pharmacy provider. 


Drug Facts and Information

Drugs, Supplements, and Herbal Information (why prescribed, side effects, etc)


DEA List of controlled substances:



Drugs, Supplements, and Herbal Information (why prescribed, side effects, etc)
DEA drug fact Sheets:
List of controlled substances: DEA
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