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Employer Resource Connection

Free help to hire in-home care providers

If you get in-home services through Medicaid or Oregon Project Independence, you can get free training and support to hire and manage providers. Consultants offer these services through the Employer Resource Connection (ERC) program.

How consultants helpFind a consultantContact us

Program materials

How consultants help

Click on a box to learn how consultants can help you.

All consultants offer training and mentoring to help you learn to hire and manage in-home care providers, including: ​

  • Create a profile on Carina​ (care matching website)
  • ​Create interview questions
  • Hold mock interviews to build your interview skills
  • Get tax information about employing a provider
  • ​Create a backup plan if your provider can't make a shift
  • Learn h​ow to keep professional boundaries

​Some consultants also provide extra, hands-on ​support to link you directly with a provider​

​Consultants can give you free printed materials to help you develop goals, manage services, and maintain a safe environment for you and your employee.

  • Consumer-Employer Training Guide: Being a Successful Employer
    • Information on how to be a successful employer of a provider.
  • Resource Sheets: ​Quick reference sheets instead of the guide
    • Figuring out what I need
    • Creating a help wanted ad
    • Interview resource sheet
    • Is this the right provider for me?
    • Warning signs of an unacceptable provider
    • How to develop a back-up plan
  • Tools to help you manage your services
    • Interview questions
    • Back-up plan
    • Daily sign-in
    • Weekly schedule
    • Performance evaluation
    • Household safety checklist
    • Emergency planning c​hecklist
    • Emergenc​y to-go checklist

Find a consultant

Choose the type of help you want from a consultant.

Training to hire and manage providersExtra support to link me with providers


Training and mentoring

These consultants teach people how to hire and manage providers. This includes how to find and interview providers, tax information about employing a provider and more. 

Check the table below to see what kind of providers a consultant can help you hire:

  • Homecare Workers (HCW) - for older adults and people with physical disabilities
  • Personal Support Workers (PSW) - for people with intellectual and developmental disabilities
  • Personal Care Attendants (PCA) - for people with behavioral health needs
Enter your county name in the search box below to find consultants in your area.

Linking consumers to providers

These consultants provide hands-on support to help you find, screen, interview and hire providers. They can sit in on interviews and help you find a good fit. 

Check the table below to see what kind of providers a consultant can help you hire:

  • Homecare Workers (HCW) - for older adults and people with physical disabilities
  • Personal Support Workers (PSW) - for people with intellectual and developmental disabilities
  • Personal Care Attendants (PCA) - for people with behavioral health needs
Enter your county name in the search box below to find consultants in your area.

Have questions or need help?

Oregon Home Care Commission

Email:ohcc.erc@odhsoha.oregon.gov 

Call: 877-867-0077

Monday to Friday from 8 a.m. to 5 p.m.