Intellectual and Developmental Disabilities

Step 3 of 5 

Meeting is Scheduled

When you file a complaint:

  • Within 5 days of receipt, You'll get an acknowledgement in the mail from your local office.
  • Within 10 days of receipt, You'll be offered a chance to discuss your concerns informally. You do not have to participate in this informal conference.
  • Within 45 days of receipt, the local office will send you a written response.
    • This response will include the outcome of the review of your complaint, as well as a list of the documents used in our review. You and the local office can agree to extend this timeline.​

« Previous    Next »