What is the Department Doing?
Resource Teams -
In March of 2019, DOC developed a Resource Team. The Resource Team approach empowers staff to work safely and effectively with the highest-risk, highest-need incarcerated individuals to dramatically increase timeout- of-cell and ultimately support them to live safely and successfully without isolation. Resource Teams are based in a restrictive housing unit and focuses on people who are self-isolating and other high-risk individuals who need extra support to stay on track and out of restrictive housing. Resource Team members receive extensive additional training, and dedicated project time, to work effectively with the most complex individuals.
Click the links below for more information about Resource Team and what they do.
Resource Team Part 1 Resource Team Part 2
Contact Officers -
A Contact Officer is a correctional officer or staff person who is assigned to a small number of incarcerated individuals to support their success and prevent problems before they arise. The Contact Officer might connect incarcerated individuals to resources and opportunities, support them as a coach, mentor, and role model, or create events or small projects that make their housing unit a better place to work and live. The Contact Officer has more tools to hold incarcerated individuals' accountable because they are empowered to make important decisions in their unit and can create meaningful opportunities for the population they're working with.