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Patron Handbook
General Information
 
The Oregon State Library’s Talking Book and Braille Services (TBABS) is a FREE library service for people who cannot read standard sized print.  We lend books and magazines in audio and/or Braille to people who cannot see to read, who cannot hold printed materials or turn pages, or who have physically-based reading disabilities (i.e. neurological dyslexia).
 
Our office is located in Salem, and we are open to the public from 9AM – 12noon and 2PM – 5PM Monday through Friday, except on holidays and other office closure days.  We are part of a larger federal program that is run by the National Library Service (NLS), a division of the Library of Congress.  The services we provide are paid for entirely by state, federal, and donation funds. 
 
There are no costs associated with being a Talking Books patron.
-         Subscription fee?  Nope, joining our service is 100% free.
-         Equipment rental fee?  Nope, you receive our special audio book player free on extended loan for as long as you use the service.
-         Postage?  All books are mailed to you and back to us for free.
-         Late fees?  We don’t charge late fees or damage/replacement fees.
-         Additional services and accessories?  They are all still free.
We mean it when we say everything we do really is free, free, free for our patrons.
 
If you have any questions about our services, please feel free to call us toll free at 800-452-0292, at 503-378-5389 if you’re out of state, or TTY relay number at 503-378-4334.  You can also email us at tbabs.info@state.or.us.