Please use this form to submit your question. The information requested will help us locate your PERS account. Provide as much information as possible. PERS cannot process requests that require a signature (such as name or address change) via email. To maintain account confidentiality, PERS is unable to release account balance information via email. To request account balance information, please call Member Services at 888-320-7377, Monday through Friday, 8:30 a.m. - 5 p.m., or fax your request to 503-598-0561.