Data Network Services provide secure and reliable access to data and technology. The redundant network is designed for flexibility to meet federal and state requirements for secure transport of data. Hosted systems and their private/public data is secured to ensure that they are protected at the state’s highest security standards.
State Network Access
State network access services provide connectivity to state and agency resources (such as servers at the SDC), to other governmental offices that are connected to the state network, and to the Internet.
Local Area Network
Local area network services provide networking of computing devices within the customers' physical locations and to the state network, allowing:
Computing resources such as files, printers and applications to be
shared. Data and messages to be sent and received in a secure and reliable manner.
Application Services manage and distribute enterprise shared software solutions to customers across the state network from the central data center. The business model and infrastructure to acquire, support and maintain enterprise class applications allow all state agencies to share common business applications.
ETS provides application development or customization of purchased applications to enable agencies to meet short-term needs and support future growth. This service accelerates the delivery of high quality business applications on standard technology platforms with fewer defects, less rework and lower costs over the lifetime of the application. ETS also provides optional on-going maintenance and support of custom-built or purchased applications to help preserve the value of the applications over their lifecycle by optimizing application performance, enhancing capabilities, and even deleting obsolete functions.
ETS provides online services that allow government agencies to:
Better deliver services to citizens and improve interactions with business and industry through web-enabled applications and content
Improve efficiency of government management through tools that enable intra- and inter-governmental collaboration.
Empower citizens through access to information using an open data portal that brings government information together from diverse sources in a uniform way.
Workplace Productivity Services offers resources to securely and reliably connect people to information. The combination of flexible technology choices and standard deployments enables us to meet the varying needs of government customers.
Desktop services support the customer’s desktop needs by providing:
Operational management of the customer’s desktops, laptops, tablets, peripheral equipment (i.e. printers), and workplace tools such as email. Standard desktop software includes Microsoft Access, Excel, Outlook, PowerPoint, Publisher, Word and Visio
Management of the customer’s internal network (Local Area Network) that allows sharing of resources such as data, files, printers and applications
Computer lab services provide a fully equipped site at DAS East (1225 Ferry St., Salem) for customers to use to meet short term desktop computing needs such as training. The lab rental includes Windows-based computers and presentation tools.
Enterprise email services enable the sending, receiving and reviewing of emails from Outlook clients, web browsers or mobile devices. It incorporates calendaring and instant messaging within the email system and removes mailbox limitations.
IT Professional Services offers a broad range of skilled IT professionals to assist with your technology needs. ETS provides general technical support, consulting and IT project management to meet customer short-term technology needs.