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OPERATOR DISPATCHER
Oregon Apprenticeship Guide
 
Job Description
Operator dispatchers send customer service workers to install, service and repair electric, gas or steam-powered systems or appliances. They review work orders and complaints and schedule the work according to urgency. The dispatchers verify availability of parts and equipment. They keep records of the repairs, installation, removal of equipment and hours required for each job.
 
Working Conditions
The work is performed indoors. Dispatchers use telephones, radios, computers and must be able to work in a fast-paced environment, often handling many duties at the same time.
 
Wages
Beginning apprentices start at 70 percent of the journey-level wage. Upon successful completion of required class work and on-the-job hours, wages increase usually every six months, until the journey-level rate is achieved.
 
Length of Apprenticeship
The apprenticeship lasts two years. Apprentices must complete a minimum of 144 related classroom hours per year and 4,000 on-the-job training hours.
 
Minimum Qualifications
Apprenticeship applicants must be at least 18 years of age. In addition, they must provide proof of high school graduation or general education development (GED) equivalent.
 
This program is only open to employees of the training agents registered with the local apprenticeship committee.
 
Apprenticeship Committees  
 
MA# 5007 Southern Oregon Electrical Utilities JATC
503-784-8181
Area 4, 5