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Complaint Process

Complaints regarding the content of written evaluations must be made in writing, and directed to the Oregon Health Authority at the below address. The Oregon Health Authority will only accept complaints regarding evaluations that fail to conform to the standards set forth in OAR 309-090-0025. Other types of complaints should be made to the appropriate professional organization. 
 

If two or more written complaints regarding an evaluator are received and accepted within one certification period, the Forensic Evaluation Review Panel will review the complaints and determine whether the deficiencies in the evaluations represent a substantial departure from the standards of practice established in OAR 309-090-0025. 
 

If the division determines denial or revocation may be warranted, the Division will provide written notice of its intent, which may include recommended steps for remediation. The applicant shall have 30 days to submit a written remediation plan and will have temporary certification status for up to six months until the Division determines whether the issues have been adequately addressed. Issues that have been adequately addressed will result in the Division withdrawing its notice and full certification restored. If issues are not adequately addressed, the Division may proceed with denial or revocation of certification. 
 

Complaints should be submitted to:

Oregon Health Authority
Addictions and Mental Health Division
Attn. Forensic Certification Coordinator
500 Summer Street NE E86
Salem, OR 97301
FAX: 503-378-8467
Forensic.Certification@state.or.us