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The Office of Forecasting, Research and Analysis (OFRA) supports DHS and OHA by providing accurate, timely, unbiased caseload forecasts, and related research and analysis to support budgeting, policy development, and operational planning.

Integrated Client Services (ICS)

ICS is administered by OFRA and contains client-level data from most DHS and OHA programs. Individual clients are linked across programs and through time so that it’s possible to see how they use multiple programs and how often.