Change Management is the process of developing a planned approach to change in an organization. For the Centralized Abuse Management System (CAM), change management will provide a structured approach for supporting the end users to move through the change process and support changes in processes, policy, and technology.
Major activities will include monthly call-ins and Change Leader (CL) and Super User (SU) workshops which touch on the five major changes with CAM implementation.
AAA/APD CAM APS Change Leader and Super User Workshops
Since APS has been live with CAM, APS Change Leaders have continued to meet with the project monthly to stay engaged on proper CAM use and to allow for Q&A with the project. For more information about these sessions, contact
AAA/APD CAM APS Recent Meeting Material:
ODDS/OTIS and BH Change Leadership Workshops
The purpose of this group is to bring together Change Leaders from each CDDP, Brokerage, CMHP, and impacted DHS/OHA Central Office unit across the state to assist in business transition activities, ensure business readiness, and prepare the stakeholders for when CAM is implemented. The Change Leader workshops will focus on change leadership and building end user adoption.
The first meeting was held March 20th at the Roth’s Event center in West Salem and it was a full house, 55 Change Leaders showed up for the first event! There was representation from across the State, post meeting evaluation analysis indicate the group collectively rated the experience at 4.30 out of 5.
Below you can find March’s Change Leader agenda and documents that were presented and used during the meeting.