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Fleet and parking

Department of Administrative Services > Fleet and parking > Fleet fueling information

Fleet fueling information

​​​​​​​​​​​​​WEX fuel card

The contract to manage the state's fuel credit card has been awarded to ​WEX. Click the links below for more information.
 
Emergency and after-hours roadside assistance

WEX uses National Automobile Club (NAC) for emergency and after-hours roadside assistance. There are additional roadside assistance providers within the WEX network, which you can find online in the WEX Accepting Network directory​ or on the WEX Connect app.​​

To use NAC, call WEX customer service at 1-800-842-0071 (this phone number is also on the back of the WEX fuel card). WEX’s virtual assistant will transfer you directly to NAC once you select the prompt during the call. You’ll need to provide the 13-digit number across the top of your WEX fuel card as well as the five-digit card number in the middle of the card. NAC will validate against the driver's ID/authorization controls for approval.​

You can also contact NAC directly at 1-833-622-7377. Select prompt #2 and identify your agency/company as State of Oregon.

Any charges incurred with NAC will invoice DAS Fleet Administration through the WEX card. The agency will be billed on the monthly motor pool invoice.

Fuel card information

​​​​​​Each vehicle has a designated WEX fuel card, which is intended for use only with that specific vehicle. If a card is lost or damaged, immediately contact the DAS Fuel Coordinator.

​Refuel at the State Motor Pool facility in Salem whenever possible. When refueling elsewhere, verify the WEX fuel card is accepted before fueling your vehicle. You can visit WEX's fuel acceptance locator site​ or download WEX Connect, their free mobile app.

The WEX fuel card is scanned at the point of sale. Depending on which state fleet owns the vehicle you are driving, you may be prompted to supply the current odometer as well as a PIN. Each state fleet (i.e., DAS, ODOT, OSP) monitors purchases related to their own vehicles. The process to authorize services may differ based on the requirements of the individual fleet. Some of the items checked at the point of sale are: total gallons of fuel purchased, number of times fueled during the past 24 hours, type of fuel purchased, and total cost of the purchase. Miscellaneous purchases other than fuel are also monitored.
 
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Fuel card example

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Acceptance locator
​​​​The WEX fuel card is accepted at most major fueling stations, including ARCO, Fred Meyer, and Safeway.​​​

Visit WEX's acceptance locator site to find retail fueling stations that accept the WEX fuel card. You can also download the WEX Connect free mobile app.

Lost, stolen, or damaged fuel card
​​​​Contact the DAS Fuel Coordinator at 503-373​-7744 or fleet.fuel@das.oregon.gov to report a lost, stolen, or damaged WEX fuel card.

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 WEX Q&A

What is required when I use my WEX fuel card?

​​Every time the WEX fuel card is used it will prompt you to enter a DIN/PIN (driver identification number or personal identification number) and the vehicle odometer. If you are unsure of your DIN/PIN, please contact your office manager or the DAS Fuel Coordinator, Linda Haun, at fleet.fuel@das.oregon.gov​ or 503-373-7744​.
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Where is the WEX fuel card accepted?
​​​The WEX fuel card is accepted at most major fueling stations, including ARCO, Fred Meyer, and Safeway.

Visit WEX's acceptance locator site​ to find retail fueling stations that accept the WEX fuel card. You can also download the WEX Connect free mobile app.​

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What if the fuel station I’m at doesn’t accept the WEX fuel card, but I didn’t know until after the fuel had been pumped into my vehicle?

WEX has a program referred to as WEXPay. If the fuel station you’re at doesn’t accept the WEX card, the merchant can call the 800# on the back of the card and get a single-use MasterCard account number for payment of the transaction.

Click here​ for more information about WEXPay.
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Will I get locked out after three incorrect DIN/PIN have been entered by the gas attendant?

The WEX fuel cards do not get locked out after three incorrect DIN/PIN have been entered. However, your card could get suspended by the WEX Fraud Department if they see any fuelings that look suspect to them. An example might be if they see 10 incorrect DIN/PIN attempts in a row, or if they see that you always fuel in Salem but then a fueling shows up in Florida. If either of these situations should occur, an email alert will be sent to the DAS Fuel Coordinator, Linda Haun, who will then research and confirm the WEX card is with the agency/driver of record and that the fueling was legitimate. The WEX card will then be reactivated in real time.​

Whom should I contact if the WEX fuel card doesn’t work?

​​​Contact the DAS Fuel Coordinator, Linda Haun, at fleet.fuel@das.oregon.gov​ or 503-373-7744, or the State Motor Pool front desk at 503-378-4377​.
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Additional resources
General fueling information and tutorials
​​​The motor pool fuel island and car wash are accessible 24 hours a day, seven days a week by using the vehicle's WEX fuel card.

Compressed natural gas fuel sales to the public: hours of operation for fueling passenger cars, trucks, and vans are from 8 a.m. to 4:30 p.m., Monday through Friday (closed on state holidays). Large vehicles are by appointment only. Please call 503-378-4377.


Alternative fuels
State motor pool fuel island tutorials
Bulk fuel
Alternative fuel on-site training
​​Much of the state's fleet is now powered by alternative fuels, which are dispensed differently than unleaded gasoline. 
 
Training is available at the DAS state motor pool fuel station for the following alternative fuels: CNG, E-85, and biodiesel​. Click on the email link below to sign up for individual or group training. 
 
Richard Maxwell
State Motor Pool
1100 Airport Rd SE
Salem OR 97301-6082
Mobile: 503-580-9006​

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Connect with a fueling specialist 

 

 
Hours of operation
8 a.m. to 5 p.m., Monday - Friday     (closed state holidays​)