Notice under the Americans with Disabilities Act
Communication
The Oregon Department of Revenue will generally, on request, provide aid and services to persons with disabilities so they can participate in programs, services, and activities. This includes qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to everyone.
Modifications to policies and procedures
Anyone needing an auxiliary aid or service, or a modification of policies or procedures to participate in a program, service, or activity, should contact the department's ADA coordinator as soon as possible, but no later than 48 hours before the event.
The ADA does not require the Oregon Department of Revenue to take action that alters the nature of its programs or services, or imposes a financial or administrative burden.
Grievance procedure
Send complaints in writing to the ADA coordinator as soon as possible, but no later than 60 calendar days after the alleged violation. Include the following:
- Your name, address, phone number; and
- Location, date, and description of problem
We also offer substitute grievance filing methods. Contact our ADA coordinator for more information. Written complaints and associated documents are retained by the department for three years.