South Sister mountain at sunset
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Website Accessibility

Oregon is committed to providing all customers, including individuals with disabilities, equal access to web-based information and services. We are continually engaged in the process of improving the web experience for all stakeholders.

Overview

The State of Oregon is committed to providing equitable access to our information and services. An important part of this work is making sure our websites, documents and technology systems are accessible to everyone.

Oregon’s accessibility standards follow Title II of the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1, Level AA guidelines and success criteria.

How we are improving digital accessibility

  • Making documents accessible, including Word, Excel, PowerPoint, PDF, Online forms, and all other document formats
  • Providing alternative text on images
  • Including captions for all live and pre-recorded video files.
  • Providing transcripts for all pre-recorded audio files.
  • Creating website pages that have:
    • Easy navigation for screen readers and keyboard use
    • Simple fonts and high-contrast colors to improve readability

Contact us

Email us at egovhelp@oregon.gov to:

  • Request information in an alternative format: Oregon is an equal opportunity employer/program. Auxiliary aids, alternate formats, and language services are available upon request at no cost.
  • Report an issue with accessibility: Include a description of the accessibility issue and a link to the webpage.

Resources

  • DOJ ruling on revised Title II of the Americans with Disabilities Act (“ADA”): Establishes specific requirements, including the adoption of specific technical standards, for making services, programs, and activities offered by State and local government entities accessible to the public through the web and mobile applications (“apps”)
  • Web Content Accessibility Guidelines (WCAG) 2.1 AA: The Web Content Accessibility Guidelines (WCAG), developed by the World Wide Web Consortium, are technical standards that help make the digital world accessible to people with disabilities.
  • Section 508 of the U.S. Rehabilitation Act of 1973: The Rehabilitation Act of 1973 requires access to programs and activities that are funded by Federal agencies and to Federal employment. The law also established the Access Board (section 502). Later amendments strengthened requirements for access to electronic and information technology in the Federal sector (Section 508).
  • Plain Language Act of 2010: The law requires that federal agencies use clear government communication that the public can understand and use.