How to Offer PBAP

• You must be a Certified Continuing Education Provider.
• Your course must be developed based on the PBAP course outline and learning objectives.
• Your course must be approved by the Oregon Real Estate Agency.

1. Develop the course based on the PBAP course outline.
2. Log into eLicense and choose the "CEP Course Update" application.
3. Upload the following into eLicense.
• Completed PBAP course checklist.
• Table of contents or other document to assist reviewer in navigating the course content.
• Complete course to be offered (For distance education, this can be screenshots or access to the online course).
• Assessments of license proficiency (see below) with answer keys.
• Completed Instructor Qualification Form for each instructor who will be teaching or available to answer students' questions.

Agency staff may reach out to you for additional information.

Certified Continuing Education Providers offering PBAP have the following responsibilities:

• Include "Principal Broker Advanced Practices" on all documents relating to the course, including certificates of attendance (PDF).
• Ensure that the course meets the minimum length requirement of 26 hours. The instructor may allow a break of no more than 10 minutes as part of each hour of instruction.
• Assign each course an identifying course number. (Any number is acceptable. Each course must have its own number.)
• Ensure that each instructor who teaches the course or is available to answer student's questions completes and signs the Instructor Qualifications Form.
• Give each licensee who completes a course a completed certificate of attendance containing specific information required by OAR 863-020-0050.
• Keep detailed records of each course provided for three years as required by OAR 863-020-0055.
• Notify the Agency of any changes to the information originally submitted as part of the certification process by logging into eLicense and submitting the changes.
• Notify Agency if certified continuing education provider discontinues offering the course by logging into eLicense
• Notify Agency if certified continuing education provider no longer meets the qualifications to be a certified continuing education provider in OAR 863-020-0020 by logging into eLicense
  

As of July 1, 2026, the assessment of license proficiency (formerly known as the final exam) for all Advanced Practices (AP) courses must contain one or more case studies or hypothetical scenarios.

For PBAP, the case studies or hypothetical scenarios must include an authorized principal broker as defined in OAR 863-015-0003, one or more brokers under the supervision of that authorized principal broker, examples of harm to a client or consumer of real estate services, and examples of conflict between a buyer and seller or their agents.

The assessment must require the real estate principal broker demonstrate the ability to identify:

• Issues that present harm or risks of harm to the client or consumer;
• Office policies that could have prevented the harm or mitigated the risk of harm to the clients or consumers;
• Supervision and training protocols that could have prevented the harm or mitigated the risk of harm to the clients or consumers;
• Effective communication and conflict resolution strategies; and
• Conduct that meets or exceeds the standard of care and conduct that falls below the standard of care for real estate licensees in Oregon.

The following is an example of a question that would meet the scenario- or case-based item requirement for assessments of license proficiency. This is a sample only.

Example

A broker listed a seller’s home and uploaded the transaction file to their principal within two days. In the multiple listing service remarks and on the broker’s Facebook page, the broker promoted the features of the home, emphasizing that the home is in one of the best neighborhoods and would appreciate at a better rate than surrounding areas.

Three weeks later, a homeowner in an adjacent neighborhood filed a complaint with the Oregon Real Estate Agency against the broker and managing principal broker. The homeowner felt the Facebook ad disparaged the homeowner’s neighborhood.

When the Agency requested a response to the complaint from the managing principal broker, the managing principal broker responded that they are not required to approve each piece of social media advertising per Oregon Administrative Rule (OAR) 863-015-0125. Therefore, only the broker would be responsible for any violation.

The Agency decided to open an investigation. Based on the scenario, which of the following outcomes would apply?

Select all that apply. (Correct answers in bold.)

1. The Agency found that the managing principal broker failed to supervise the broker properly as required by law.*
2. The Agency found that the broker violated law by making a promise about future profit.
3. No violation was found against the managing principal broker, as they are not required to approve individual Facebook posts.
4. Neither the broker nor the principal broker were found to have violated law or administrative rule because the advertising was intended to obtain the best price for seller.

* Rationale: While a PB does not need approve each individual social media post, they are required to review listing paperwork. In this case study, the violating language was included in the MLS remarks, too.