Contact the correct agency
- Involving a restaurant, temporary food event, or mobile food cart: Contact the local county health department.
- Involving retail grocery stores, food processing establishments, bakeries, and retail meat markets: Contact the Oregon Department of Agriculture (ODA) Food Safety Program.
ODA's primary concerns
- Illness: If you think you are sick from eating at a food business and feel you need medical help, contact your doctor or local health care facility prior to calling the ODA Food Safety Program.
- Unsanitary or unsafe food conditions: Report cleanliness issues or food storage or handling practices that could contaminate food.
- Storage temperature of food purchased: Perishable foods should be kept hot or cold.
- Food establishments that have not obtained a license
- Foreign objects in food
- Hands touching food: Food handlers are required to use gloves, utensils, or tissues when handling food that is ready to eat and doesn't require further cooking.
- Animals in stores: Only service animals, not pets, are allowed in stores.
Report a concern or complaint
Complete the complaint form and send it via email or mail.
Oregon Local Health Department Directory
Contact information for each local county health department in Oregon Website
Service Animals Definition and Requirements from Department of Justice (2011)
Service Animals ORS 659A.143
Unlawful Descrimination in Employment, Public Accommodations and Real Property Transactions Law or rule