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Identity Theft


Image of a padlock, social security card and computer keyboard
This page provides information about Identity theft and identity fraud.
Use the links below to go directly to any section:
Identity theft and identity fraud are terms used to refer to all types of crimes in which someone wrongfully obtains and uses another person's personal data in some way that involves fraud or deception, typically for economic gain.

What To Do
If you are a victim of identity theft, act immediately to minimize the damage to your personal funds and financial accounts:
  • Contact local law enforcement to file a report;
  • Contact your bank and any creditors to let them know that someone else is using your identity; and
  • Contact the Federal Trade Commission (FTC) to report the situation online or call their toll-free Identity Theft hotline at 1-877-ID THEFT (1-877-438-4338).
How Oregon DMV Can Help
DMV may issue a new driver license or identification card number to a customer whose name and number have been used fraudulently. However, you must provide evidence to DMV that demonstrates how your name and license or ID card number has been used fraudulently. Submit at least one of the following types of documents to DMV (be sure to include all the documents needed to clearly show the fraudulent use):
  • A police report or a letter on police letterhead;
  • A report or letter from a credit card company, credit reporting bureau or financial institution;
  • A report or letter from the Oregon Department of Revenue or the Internal Revenue Service;
  • A document issued by a Court; or
  • A letter from a District Attorney.
You also must provide a signed statement explaining the fraudulent activity and why a new number should be issued. Please include your contact information, including a daytime phone number. Also, fill out a Driver License/Identification Card Application (Form 735-173).  Mail the documents to:
Oregon DMV
Manager, Driver Issuance Unit
1905 Lana Avenue NE
Salem OR 97314
DMV will review the documentation you submit and make a determination about whether we can issue you a new driver license or identification card number. You will be notified of our decision by mail (see ORS 807.160ORS 807.400, and OAR 735-062-0130).
For more information, please contact DMV Customer Assistance at (503) 945-5000.

Oregon Digital Driver License
Oregon's Digital Driver License and ID Cards offer features that improve security and enhance fraud prevention (find out more).

Oregon's Records Privacy Law
Personal information in driving records is protected and only released to qualified entities under Oregon's Record Privacy Law (ORS 802.175-802.191). These are generally businesses such as law enforcement agencies, insurance companies, and attorneys. Personal information includes name, address, telephone number and driver license, permit or identification number. Access to confidential information such as your Social Security Number and DMV photograph is highly restricted. Social Security Numbers are disclosed only to qualified government agencies for purposes such as child support enforcement and law enforcement investigations. DMV photographs are provided only to law enforcement officials.

Related Information
Additional information that may be relevant includes: