If you are assigned to the Pharmacy Management Program, you must get all of your prescriptions filled at one walk-in pharmacy. Use the pharmacy noted on your coverage letter. It will be on the “Managed Care/TPR enrollment" page of your coverage letter under “Pharmacy management."
Using a different pharmacy
You may fill your prescriptions at a different pharmacy if you have an urgent need and:
- Your pharmacy is not open
- You cannot get to your pharmacy, even using the OHP ride service or
- Your pharmacy does not have the prescribed drug in stock.
Changing your assigned pharmacy
If you do not want to use the pharmacy shown on your coverage letter, you must change it within 30 days. Call OHP Client Services (800-273-0557, TTY 711) to do this. You can change pharmacies:
- If you move
- When you renew your OHP or
- If the pharmacy on the coverage letter denies service to you.