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Shopping with your eWIC card

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Who to Call for Help

Cordless or cell phoneCall your WIC clinic if...

  • You have questions about WIC foods or amounts
  • You were not able to buy a food that you think is WIC approved

Call eWIC Customer Service at 1-844-234-4946 if...

  • Your card is lost, stolen or damaged
  • You need to reset or change your PIN
  • You think your receipt doesn't match what you bought

Setting your PIN

Oregon eWIC card

Before using your eWIC card the first time, you must pick a 4 digit Personal Identification Number (PIN) for your card. Set your PIN by calling eWIC Customer Service at 1-844-234-4946 or by logging onto www.ebtedge.com

Using your eWIC card

grocery cashier ringing up purchase while shopper swipes eWIC card

You can use your eWIC card just like a debit card. You can access your balance, purchase history, and other information by logging on to www.ebtedge.com.

Guides

Choosing your WIC foods

mother and toddler daughter weighing produce in a grocery store

Check your balance before you shop.

There are several ways to check your balance:

Don't forget, you still need your Food List to know which brands and sizes are allowed. The food list comes in multiple languages. If you have a smart phone, you can even download it to your phone to use while you shop.

Guides

 

Finding a store that accepts eWIC

register-sign-small.jpg Before shopping, make sure the store can accept your eWIC card.
  • Use our searchable map to find eWIC stores or pharmacies.
  • Your WIC office can also tell you which stores accept eWIC in your area, or you can ask an employee at your favorite store.
  • Some stores may only be able to accept your eWIC card in one lane. Ask a store employee or look for a sign that says "WIC accepted in this lane."

What if the store won't let me buy it?

Cover of Oregon WIC Food List

This could be because...

  • You don't have enough of your WIC food balance left this month to buy it.
  • It's not a WIC approved food, or it could be an approved food but the wrong size or brand.
  • We made a mistake, and a WIC approved food did not get added to the list we sent to the store.

If this happens...

  • The cashier can't change anything to let you buy the item right now.
  • Check your food balance. If you're sure you have enough left, check your Food List to see if you have the correct size or brand.
  • If you think it's a mistake, e-mail a picture of the product label, including the UPC code, to wic.upc@state.or.us. If it is a WIC approved food it may be available the next time you shop.
 

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