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Contacting PEBB

Most PEBB staff work remotely. Contact Member Services by email or by calling 503-373-1102. 

Serving Oregon public and university employees

PEBB Member Services

Mailing address
500 Summer St NE - Dept  89
Salem, OR 97301-1094
Map in Salem
Email Member Services
pebb.benefits@odhsoha.oregon.gov
Phone
503-373-1102
Fax
503-373-1654

Staff Directory



Normal hours of operation:

8:00 a.m. - 5:00 p.m. Monday - Friday

Most PEBB staff work remotely. For the fastest service, please call or email.

Other Contacts

Public Records

All public records requests related to the Public Employees' Benefit Board must be submitted directly to the Oregon Health Authority (OHA). All policies, fees, forms, and instructions related to this process can be found on the Request Records page of the OHA website.

Vital Records

Vital records are the legal records documenting a vital event, such as a birth, death, marriage, Oregon Registered Domestic Partnership or divorce. Birth certificates are the primary documents used to establish identity.


Your Insurance Carriers

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Kaiser Permanente
Medical, Pharmacy, Vision and Dental
my.kp.org/pebb
1-800-813-2000
Find a Provider
Rx Formulary
 
Moda Health
Moda 360 Health Navigators (Medical & Pharmacy) and Dental
https://www.modahealth.com/pebb/
Medical & Rx: 844-776-1593 Dental: 844-827-7100
Questions? PEBBcustomerservice@modahealth.com
Find a Provider
Rx Information
 
PEBB Statewide and Providence Choice
Medical, Pharmacy
Providence Health - PEBB
1-800-423-9470
Help Desk: 503-216-6463 -or- 877-5MY-PROV (877-569-7768)
Find a Provider
Rx Information
 
Willamette Dental Group logo
Dental
https://willamettedental.com/pebb/
1-855-433-6825
memberservices@willamettedental.com
Find a Provider
 
VSP
Vision
https://www.vsp.com/
1-800-877-7195
Find a Provider
 
The Standard
Life, AD&D and Disability Insurance
www.standard.com/mybenefits/pebb
1-800-242-1888
Travel Assistance: 866.455.9188
 
UNUM
Long Term Care Insurance
http://unuminfo.com/pebb/enrollment.aspx
1-800-227-4165
Premium Calculator
 
PEBB FSA
Flexible Spending Accounts
http://asiflex.com/orpebb/
1-800-659-3035
Email Customer Service: asi@asiflex.com
ASIFlex Mobile App
 
Canopy Employee Assistance Program
EAP - Employee Assistance Program (all except OSU)
my.canopywell.com - Register with company name: PEBB
Phone: 800-433-2320, Text: 503-850-7721
Use company name "PEBB" when registering
info@canopywell.com
 
Lyra Health - Employee Assistance Program (EAP) for Oregon State University (OSU) Employees Only
Lyra Health Website
Phone: 877-235-7812​
care@lyrahealth.com​​
 
BenefitHelp Solutions
COBRA and Retirees
www.benefithelpsolutions.com/members/group-members/pebb
1-800-556-3137
customerservice@benefithelpsolutions.com