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Address Hours of Operation Contact

Division of Medical Assistance Programs
Administrative Office
500 Summer Street NE
Salem, OR 97301-1079

8:00 AM - 5:00 PM

Phone: 503-945-5772
Phone: 800-527-5772
TTY: 711


Need help?

Go to DMAP's Office Closures page to learn more about the resources available on state office closure days. 

  
For help with
Contact information
  
Applicants

Application status

OHA Statewide Processing Center – 800-699-9075

No
Applicants

Applying for OHP

OHP Application Center – 800-359-9517

No
Electronic Data Interchange
Registration, technical assistance for EDI trading partners

EDI Support Services – 888-690-9888

No
Members

Your Medical ID; updating your name, address, family status or other information with DHS; changing plans; requesting a hearing

No
Members

Nurse advice for members not in an OHP medical plan

OHP Care Coordination - 800-562-4620

Yes
Members

Medical bills, getting health care

Client Services Unit (CSU)  – 800-273-0557

No
Members

OHP Standard premiums

Premium Billing Office – 800-261-3317

Yes
Members

Information and access to DHS programs and services ​

No
Plans

CCO services, providers, availability

Yes
Plans

Dental plan services, providers, availability

Yes
Plans

PCO services, providers, availability

Yes
Plans

Plan services, providers, availability

Yes
Plans

Plan services, providers, availability

Yes
Providers

Mailing addresses

NA
Providers

Becoming an OHP provider or updating your information

Provider Enrollment – 800-422-5047

No
Providers

Complex billing questions, appeals and requests for claim reconsideration

Provider Services – 800-336-6016

No
Providers

Determining OHP coverage for specific condition/ treatment pairs

Benefit RN Hotline - 800-393-9855

No
Providers

Fee-for-service medical prior authorization requests

PA Line - 800-642-8635

No
Providers

Fee-for-service dental prior authorization requests

Dental Coordinator - 503-945-6505

No
Providers

Fee-for-service pharmacy prior authorization requests

Oregon Pharmacy Call Center-  800-202-2126

Yes
Transportation Brokerages

Non-emergent medical transportation for members with OHP Plus, CAWEM Plus or OHP with Limited Drug benefits.​

Yes

 

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