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Renew your Oregon Health Plan or Healthy Kids coverage

Renew your Oregon Health Plan

Are you a Community Partner?

Please help us spread the word about OHP renewals. You can find tools for your website, social media accounts, newsletters, posters, and more in the OHP Partner Toolkit.

When it’s time for you to renew, we’ll send you a letter.

Oregon Health Plan (OHP) members must update their information to make sure they still qualify for health coverage. Members are usually asked to renew their information once a year, depending on their eligibility.

Let us know if you move!

To make sure you get important information about your health coverage, please tell us when your address changes. Call 1-800-699-9075.

How to renew your coverage

Not everyone will renew at the same time. You will get a letter in the mail when it is time for you to renew your coverage. The letter will have directions about how to renew your coverage.

To renew your coverage, please follow the directions in your letter.

Most people need to fill out a full application in order to renew their OHP coverage in 2016.

Need help renewing?

We have trained community partners who can help you renew your coverage in person. It’s free. Visit OregonHealthCare.gov to find a community partner in your area.

You can also call OHP Customer Service at 1-800-699-9075 (for TTY call 711). You can call Monday through Friday, 7 a.m. to 6 p.m.

If you do not respond to your renewal letter, you may lose your OHP coverage

If you do not respond to your renewal letter, you may lose your OHP coverage. A close notice will be sent ten (10) days before benefits are scheduled to end. Members who wish to renew their coverage can still apply, even if you have received a close notice. To renew coverage, follow the instructions in the close notice.










Frequently asked questions

What if I don’t get a letter?

If you do not get a renewal letter, then it is not time to renew your coverage. To make sure we mail the letter to the right address, please tell us when you move! Call 1-800-699-9075.

What happens when I renew my coverage?

We will process and update your information. When we finish, we will send you more information in the mail.

When will I hear back after I renew my benefits?

We should get back to you within 45 days from the date you submit your renewal or full application. If you don’t hear back from us within 45 days from the date you submit your renewal or full application, please call 1-800-699-9075. You also have the right to a hearing if you do not hear from us within 45 days from the date you submit your renewal or full application.

What if I lose or misplace my renewal form?

If you lose or misplace your renewal form, you can update your information over the phone by calling 1-800-699-9075 or 711 (TTY), Monday through Friday, 7 a.m. to 6 p.m.

Can I keep my doctor or provider?

If you still qualify for OHP, it is likely that your doctor and other providers will stay the same. If there is a change, we will let you know.

Will my health benefits stay the same?

If you still qualify, your benefits will likely stay the same. If there is a change, we will let you know.

I have a health appointment scheduled, but my benefits will end before my appointment. Can I still go to my appointment?

If you have a health appointment scheduled for a time after your benefits end, please renew or reapply now. If you have any questions, please call us at 1-800-699-9075 or 711 (TTY), Monday through Friday 7 a.m. to 6 p.m.

 

If you have any further questions, please call us at 1-800-699-9075 or 711 (TTY), Monday through Friday, 7 a.m. to 6 p.m.