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Renew your Oregon Health Plan or Healthy Kids coverage

Renew your Oregon Health Plan

Are you a Community Partner?

Please help us spread the word about OHP renewals. You can find tools for your website, social media accounts, newsletters, posters, and more in the OHP Partner Toolkit.

When it’s time for you to renew, we’ll send you a letter.

Oregon Health Plan (OHP) members must update their information to make sure they still qualify for health coverage. Members are usually asked to renew their information once a year, depending on their eligibility.

Let us know if you move!

To make sure you get important information about your health coverage, please tell us when your address changes. Call 1-800-699-9075.

How to renew your coverage

Not everyone will renew at the same time. You will get a letter in the mail when it is time for you to renew your coverage. The letter will have directions about how to renew your coverage.

To renew your coverage, follow the directions in your letter.

Some people need to fill out a full application in order to renew their coverage. Others will be asked to fill out a short form or send OHP specific information in order to renew their coverage.

Need help renewing?

We have trained community partners who can help you renew your coverage in-person. It’s free. Visit OregonHealthCare.gov to find a community partner in your area.

You can also call OHP Customer Service at 1-800-699-9075 (for TTY call 711). You can call Monday through Friday, 7 a.m. to 6 p.m.

Sample renewal letters

Below are samples of different renewal letters. Not all renewal letters are the same. It’s important to follow the directions in your letter.

Renewal Letters

No matter which letter a member receives, please respond as soon as possible by following the direction in your specific letter. Below are samples of letters a member may receive.

Cover Oregon Renewal Letters*

Short Form Renewal

Full Application Renewal

"Legacy" Renewal Letters**

Full Application Renewal

CAWEM and CAWEM Plus Renewal

OHP Close Notices

If you do not respond to your renewal letter, you may lose your OHP coverage. A close notice will be sent ten (10) days before benefits are scheduled to end. Members who wish to renew their coverage can still apply, even if you have received a close notice. To renew coverage, follow the instructions in the close notice.

Below are samples of close notices a member might receive if they do not respond to their renewal letter.

Cover Oregon Close Notice*

"Legacy" Close Notice**



You will get a letter in the mail when it is time to renew your health coverage. Respond before the deadline stated in the letter. If you are not given a deadline, respond as soon as possible.

*Cover Oregon Renewal Letters

Short Form Renewal

If you originally applied for health coverage through Cover Oregon or the federal health insurance website, HealthCare.gov, we will send you a short form that shows what information we currently have on file for you.

If this information is correct, simply sign and return that form in order to renew your OHP coverage. If the information on this form has changed, you will need to fill out a full application in order to renew your coverage. A full application will be included with your renewal letter. You can also fill out a full application online at OregonHealthCare.gov.

Full Application Renewal

If you originally applied for health coverage through Cover Oregon or the federal health insurance website, HealthCare.gov, we may need a full application from you in order to renew your OHP coverage. If this is the case, we will send you a full application for you to fill out. You can also fill out a full application online at OregonHealthCare.gov.

**Legacy Renewals Letters

Full Application Renewal

OHP members who did not apply for OHP through Cover Oregon or HealthCare.gov will need to complete a full application in order to renew their OHP coverage. A full application will be included in your renewal letter. You can also fill out a full application online at OregonHealthCare.gov.

CAWEM and CAWEM Plus Renewal

Households with people who qualify for the Citizen Alien Waived Emergent Medical (CAWEM) or CAWEM Plus program will get a different letter when it’s time for them to renew their coverage. This letter has information about how to update your immigration information if your immigration status has changed.

Frequently asked questions

What if I don’t get a letter?

If you do not get a renewal letter, then it is not time to renew your coverage. Please tell us when you move! Make sure you get important information about your health coverage by telling us when your address changes. Call 1-800-699-9075.

What if I don’t renew?

If you do not follow the directions to renew your coverage, your coverage will end. You will get a letter in the mail letting you know the date your coverage will end.

Do I need to fill out a full application?

Your letter will tell you how to renew. Some OHP members will be asked to fill out a full application in order to renew your coverage.

Why do I need to renew my coverage?

OHP members must update their information to make sure they still qualify for health coverage. Members are usually asked to renew their information once a year. Updating your information lets us know if there has been a change in your household size or monthly income.

What happens when I renew my coverage?

We will process and update your information. When we finish, we will send you more information in the mail.

When will I hear back after I renew my benefits?

We should get back to you within 45 days from the date you submit your renewal or full application. If you don’t hear back from us within 45 days from the date you submit your renewal or full application, please call 1-800-699-9075. You also have the right to a hearing if you do not hear from us within 45 days from the date you submit your renewal or full application.

What if I lose or misplace my renewal form?

If you lose or misplace your renewal form, you can update your information over the phone by calling 1-800-699-9075 or 711 (TTY), Monday through Friday, 7 a.m. to 6 p.m.

Can I keep my doctor or provider?

If you still qualify for OHP, it is likely that your doctor and other providers will stay the same. If there is a change, we will let you know.

Will my health benefits stay the same?

If you still qualify, your benefits will likely stay the same. If there is a change, we’ll let you know.

I have a health appointment scheduled, but my benefits will end before my appointment. Can I still go to my appointment?

If you have a health appointment scheduled for a time after your benefits end, please renew or reapply now. If you have any questions, please call us at 1-800-699-9075 or 711 (TTY), Monday through Friday 7 a.m. to 6 p.m.

 

If you have any further questions, please call us at 1-800-699-9075 or 711 (TTY), Monday through Friday 7 a.m. to 6 p.m.