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Renew your Oregon Health Plan or Healthy Kids coverage

Renew your Oregon Health Plan

Are you a Community Partner?

Please help us spread the word about OHP renewals. You can find tools for your website, social media accounts, newsletters, posters, and more in the OHP Partner Toolkit.

When it’s time for you to renew, we’ll send you a letter.

Oregon Health Plan (OHP) members must update their information to make sure they still qualify for health coverage. Members are usually asked to renew their information once a year, depending on their eligibility.

Let us know if you move!

To make sure you get important information about your health coverage, please tell us when your address changes. Call 1-800-699-9075.

 

How to renew your coverage

Not everyone will renew at the same time. You will get a letter in the mail when it is time for you to renew your coverage. The letter will have directions about how to renew your coverage.

To renew your coverage, follow the directions in your letter.

Some people need to fill out a full application in order to renew their coverage. Others will be asked to fill out a short form or send OHP specific information in order to renew their coverage.

 

Need help renewing?

We have trained community partners who can help you renew your coverage in-person. It’s free. Visit OregonHealthCare.gov to find a community partner in your area.

You can also call OHP Customer Service at 1-800-699-9075 (for TTY call 711). You can call Monday through Friday, 7 a.m. to 6 p.m.

 

Sample renewal letters

Below are samples of different renewal letters. Not all renewal letters are the same. It’s important to follow the directions in your letter.

Full Application Letters

Some OHP members will renew by filling out a full application.

Renewal Letters (March 21, 2015)

Sample Full Application Renewal letter - March 2015 - English PDF
Sample Full Application Renewal letter - March 2015 - Spanish PDF
Sample Full Application Renewal letter - March 2015 - Russian PDF
Sample Full Application Renewal letter - March 2015 - Vietnamese PDF

Renewal Letters (March 4, 2015)

Extension Letter:
Sample Extension letter - March 2015 - English PDF
Sample Extension letter - March 2015 - Spanish PDF
Sample Extension letter - March 2015 - Russian PDF
Sample Extension letter - March 2015 - Vietnamese PDF

Other Renewals:
Sample Renewal letter - March 2015 - English PDF
Sample Renewal letter - March 2015 - Spanish PDF
Sample Renewal letter - March 2015 - Russian PDF
Sample Renewal letter - March 2015 - Vietnamese PDF

Renewal Letters (Nov 2014 – Dec 2014)

Sample Fast-track Renewal letter - English PDF
Sample Fast-track Renewal letter - Spanish PDF
Sample Fast-track Renewal letter - Russian PDF
Sample Fast-track Renewal letter - Vietnamese PDF
Sample Fast-track Renewal letter - Somali PDF

Renewal Letters (Aug 2014 – Nov 2014)

Sample Full Application Renewal letter - English PDF
Sample Full Application Renewal letter - Spanish PDF
Sample Full Application Renewal letter - Russian PDF
Sample Full Application Renewal letter - Vietnamese PDF

Additional Information Letters

Some OHP members will be asked to fill out a short form or send OHP specific information in order to renew their coverage.

Renewal Letters (Aug 2014 – Dec 2014)

Sample Expedited Renewal letter - English PDF
Sample Expedited Renewal letter - Spanish PDF
Sample Expedited Renewal letter - Russian PDF
Sample Expedited Renewal letter - Vietnamese PDF
Sample Expedited Renewal letter - Chinese PDF
Sample Expedited Renewal letter - SomaliPDF



You will get a letter in the mail when it is time to renew your health coverage. Respond before the deadline stated in the letter. If you are not given a deadline, respond as soon as possible.

 

Frequently asked questions

What if I don’t get a letter?

If you do not get a renewal letter, then it is not time to renew your coverage. Please tell us when you move! Make sure you get important information about your health coverage by telling us when your address changes. Call 1-800-699-9075.

What if I don’t renew?

If you do not follow the directions to renew your coverage, your coverage will end. You will get a letter in the mail letting you know the date your coverage will end.

Do I need to fill out a full application?

Your letter will tell you how to renew. Some OHP members will be asked to fill out a full application in order to renew your coverage.

Why do I need to renew my coverage?

OHP members must update their information to make sure they still qualify for health coverage. Members are usually asked to renew their information once a year. Updating your information lets us know if there has been a change in your household size or monthly income.

What happens when I renew my coverage?

We will process and update your information. When we finish, we will send you more information in the mail.

When will I hear back after I renew my benefits?

We should get back to you within 45 days from the date you submit your renewal or full application. If you don’t hear back from us within 45 days from the date you submit your renewal or full application, please call 1-800-699-9075. You also have the right to a hearing if you do not hear from us within 45 days from the date you submit your renewal or full application.

What if I lose or misplace my renewal form?

If you lose or misplace your renewal form, you can update your information over the phone by calling 1-800-699-9075 or 711 (TTY), Monday through Friday, 7 a.m. to 6 p.m.

Can I keep my doctor or provider?

If you still qualify for OHP, it is likely that your doctor and other providers will stay the same. If there is a change, we will let you know.

Will my health benefits stay the same?

If you still qualify, your benefits will likely stay the same. If there is a change, we’ll let you know.

I have a health appointment scheduled, but my benefits will end before my appointment. Can I still go to my appointment?

If you have a health appointment scheduled for a time after your benefits end, please renew or reapply now. If you have any questions, please call us at 1-800-699-9075 or 711 (TTY), Monday through Friday 7 a.m. to 6 p.m.

 

If you have any further questions, please call us at 1-800-699-9075 or 711 (TTY), Monday through Friday 7 a.m. to 6 p.m.