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Renew your Oregon Health Plan or Healthy Kids coverage

Renew your Oregon Health Plan coverage

You will get a letter in the mail when it is time to renew your coverage

Every year, Oregon Health Plan (OHP) and Healthy Kids members must update their information to make sure they still qualify for health benefits.

Let us know if you move! To make sure you get important information about your health coverage, please tell us when your address changes. Call 1-800-699-9075.

Are you a Community Partner? Please help us spread the word about OHP renewals. You can find tools for your website, social media accounts, newsletters, posters, and more in the OHP Partner Toolkit.

 

Renewing your coverage

Not everyone will renew at the same time. You will get a letter in the mail when it is time for you to renew your coverage. The letter will have directions about how to renew your coverage.

Letters

You will receive one of the letters below when it is time to renew.

  • Renewal Form
    Most OHP and Healthy Kids members can renew their coverage by filling out a simple, one-page form. The form lets us know if there has been a change in your household information (such as family size or income)*. See sample letters below.

  • Full Application
    Members will need to fill out a full application if there has been a change in their household information to make sure they still qualify for OHP. Members who enrolled in OHP through the fast-track process will also need to fill out a full application. See sample letters below.

     

    Important information: These letters are samples only. Do not print and submit any renewal form or application from these samples, it will not be processed. To request a replacement renewal form, call OHP customer service at 1-800-699-9075 or 711 (TTY). To fill out an application, visit OregonHeatlhCare.gov to determine the correct application for you.

Renewal Form

Most OHP members will renew with a simple form.

Sample Expedited Renewal letter - English PDF
Sample Expedited Renewal letter - Spanish PDF
Sample Expedited Renewal letter - Russian PDF
Sample Expedited Renewal letter - Vietnamese PDF
Sample Expedited Renewal letter - Chinese PDF
Sample Expedited Renewal letter - SomaliPDF

If you get this letter, please fill out and return the renewal form before the deadline stated in the letter.

If you lost your letter, you can call 1-800-699-9075, or 711 (TTY), to renew over the phone.

Full Application

Some OHP members will renew with a full application.

Letter sent after November 15, 2014

Sample Apply at OregonHealthCare.gov Reapply letter - English PDF

If you get this letter, take action right away. Go to OregonHealthCare.gov to find the application that works best for you.

Letters sent prior to November 15, 2014

Sample Full Application Reapply letter - English PDF
Sample Full Application Reapply letter - Spanish PDF
Sample Full Application Reapply letter - Russian PDF
Sample Full Application Reapply letter - Vietnamese PDF


*If your household size or income has changed, you may have to fill out a full application to see if you still qualify for OHP benefits. After you submit your renewal form, we will process it. If we determine that you need to fill out a full application, you will receive one in the mail.

If you do not respond to your renewal letter or the reminder we send, you will receive a notice that your benefits are ending. You will have until the date listed on your Benefits Closure Notice to respond. If your benefits end, you can reapply at any time.

 

Frequently asked questions

Download or print a copy of the Fact Sheet: Renewing your Oregon Health Plan and Healthy Kids benefits​ PDF

When should I renew my coverage?

You will get a letter in the mail when it is time to renew your health coverage. Respond before deadline stated in the letter.​

What if I don’t get a letter?

If you do not get a renewal letter, then it is not time to renew your coverage. Please tell us when you move! Make sure you get important information about your health coverage by telling us when your address changes. Call 1-800-699-9075.

Do I need to fill out a full application?

We will let you know if you need to fill out a full application to renew your OHP coverage.

Members may need to fill out a full application if there has been a change in their household information to make sure they still qualify for OHP. Members who enrolled in OHP through the fast-track process will also need to fill out a full application to renew their coverage. If this applies to you, we will send you a letter asking for a full application.

Why do I need to renew my coverage?

Every year, OHP and Healthy Kids members must update their information to make sure they still qualify for health coverage. Updating your information lets us know if there has been a change in your household size or monthly income.

I qualified for OHP through the fast-track process. Do I need to renew my coverage?

Yes. You will get a letter in the mail when it is time for you to renew. Please reply before the deadline stated in the letter.

The fast-track process was available to adults who already submitted their household information through the Supplemental Nutrition Assistance Program (SNAP) or Healthy Kids. Learn more about the fast-track process.

What happens when I renew my coverage?

We will process and update your information. When we finish, we will send you more information in the mail.

When will I hear back after I renew my benefits?

We should get back to you within 45 days from the date you submit your renewal or full application. If you don’t hear back from us within 45 days from the date you submit your renewal or full application, please call 1-800-699-9075. You also have the right to a hearing if you do not hear from us within 45 days from the date you submit your renewal or full application.

What if I lose or misplace my renewal form?

If you lose or misplace your renewal form, you can update your information over the phone by calling 1-800-699-9075 or 711 (TTY), Monday through Friday, 7 a.m. to 6 p.m.

Can I keep my doctor or provider?

Most OHP members are part of health plans called coordinated care organizations (CCOs). If you qualify, it is likely that your CCO will stay the same. If there is a change, we will let you know.

Will my health benefits stay the same?

If you qualify, your benefits will likely stay the same. If you have any questions about your benefits, please call OHP Customer Service at 1-800-699-9075.

When do my benefits end?

Please renew or reapply by the deadline stated in your letter. If you do not respond by this deadline, your benefits could end. If your benefits end, you will receive a letter telling you of the exact end date.

I have a health appointment scheduled, but my benefits will end before my appointment. Can I still go to my appointment?

If you have a health appointment scheduled for a time after your benefits end, please renew or reapply now. If you have any questions, please call us at 1-800-699-9075 or 711 (TTY), Monday through Friday 7 a.m. to 6 p.m.

What happens if I don’t renew or reapply for coverage?

If you do not renew or reapply, your benefits will end. Please respond when you receive a renewal or reapplication letter. If we do not hear from you, we will send you a notice that your benefits are ending.

 

If you have any further questions, please call us at 1-800-699-9075 or 711 (TTY), Monday through Friday 7 a.m. to 6 p.m.