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Office closures


Holiday observances

Visit the State Building Closures page for current holiday closure dates and other building closure information.  


How closures affect you

The following chart lists what will and will not change due to state office closures.

Services available

Services not available

No delays in electronic claim processing.

Phone or e-mail support from:

  • Benefit RN Hotline
  • Prior Authorization Line
  • Provider Enrollment
  • Provider Services
  • EDI Support Services
  • OHP Client Services
  • OHP Customer Service

Provider Web Portal at https://www.or-medicaid.gov

  • Submit, review and adjust claims
  • Submit and review prior authorization requests
  • Verify OHP coverage for a specific procedure and diagnosis

DHS/OHA offices, including:

  • The Governor's Advocacy Office
  • Self-sufficiency and child welfare offices
  • AAA/APD offices 

To report child abuse or neglect, use the after-hours numbers posted on this page. To report elder abuse or neglect, call 911.

Automated Voice Response at 866-692-3864


The Oregon Pharmacy Call Center

  • Phone: 888-202-2126
  • Fax: 888-346-0178


Provider relations and member services for OHP CCOs, dental plans and mental health plans


FFS Nurse Advice and Triage Service at 800-562-4620.