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Office closures

 

Holiday observances

Visit the State Building Closures page for current holiday closure dates and other building closure information.  

 

How closures affect you

The following chart lists what will and will not change due to state office closures. Read this letter for more information, including a list of affected telephone numbers.

Services available

Services not available

No delays in electronic claim processing.

Phone or e-mail support from:

  • Benefit RN Hotline
  • DMAP PA Line
  • DMAP Provider Enrollment
  • DMAP Provider Services
  • EDI Support Services
  • OHP Client Services

Provider Web Portal at https://www.or-medicaid.gov

  • Submit, review and adjust claims
  • Submit and review prior authorization requests
  • Verify OHP coverage for a specific procedure and diagnosis

DHS/OHA offices, including:

  • The Governor's Advocacy Office
  • OHP Customer Service (Branch 5503)

To report child abuse or neglect, use the after-hours numbers posted on this page. To report elder abuse or neglect, call 911.

Automated Voice Response at 866-692-3864

 

The Oregon Pharmacy Call Center

  • Phone: 888-202-2126
  • Fax: 888-346-0178

 

Provider relations and member services for OHP medical, dental and mental health plans

 

FFS Nurse Advice and Triage Service at 800-562-4620.