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Participant Centered Services (PCS)

Improving health outcomes through participant centered services


Topics on this page

All files on this page are Adobe Reader (PDF) format unless otherwise noted.


Participant Centered Services overview


Certifier training and resource materials

Certifier training materials

Skills cards

  • Skills cards including these topics: spirit of participant centered services, opening the conversation, open-ended questions, affirmations, reflections, summarizing, offering nutrition education, use of printed materials, closing the conversation

 


Clerical training materials

Handouts
Activities
Observation guides

 


Continuing education (CE)

Continuing education overview

 

Level 1 CE Lessons
Open-ended questions Instructor Staff
Affirmations Instructor Staff
Reflecting Instructor Staff
Summarizing Instructor Staff
Completing the full assessment before providing education Instructor Staff
Dealing with resistance Instructor Staff
Providing anticipatory guidance Instructor Staff

Level 2 CE Lessons
Providing advice Instructor Staff
Health outcomes Instructor Staff

 


WIC PCE e-Learning Modules

WIC PCE e-Learning Modules (WIC Training Modules page): There are ten separate e-learning modules in the Participant Centered Education instruction.

 


Tools and forms

 

Circle charts
Blank charts, English and Spanish Full page layout Half page layout
Suggested topics: all English Spanish
Suggested topics: Pregnancy English Spanish
Suggested topics: Postpartum English Spanish
Suggested topics: Breastfeeding English Spanish
Suggested topics: Infants 0-5 months English Spanish
Suggested topics: Infants 6-12 months English Spanish
Suggested topics: Children 13-23 months English Spanish
Suggested topics: Children 2-5 years English Spanish

 


Group nutrition education resources

 

Overview

 

Handouts


Group resource cards

Skill cards

Strategy cards

 


PCS sustainability

 


Support for champions

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