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Strategic planning

DCBS strategic planning

(March 21, 2023)

DCBS is setting its forward course by engaging in a strategic planning process. This process will shape our department and further define who we are, what we do, and why we do it. Strategic planning will help us determine our objectives and initiatives, and provide a vision of how we will achieve them.

The overarching purpose of this process is to strengthen our interactions with and services to the public we serve.

This process includes our internal and external stakeholders. It is not a decision of management alone. The Strategic Planning Steering Committee represents employees and managers.

We welcome your input and questions as we move forward.


Kara Null
DCBS Organizational Culture and Employee Engagement Director

Supporting materials

Strategic Planning Project Progress:

Pre-planning and kick-off

April through May 2022

Established strategic planning steering committee with employee and manager members

June 2022

Officially kicked-off project with DCBS executive management and strategic planning steering committee

Environmental scan

July through September 2022

Developed plan for soliciting internal and external stakeholder input

September through November 2022

Developed survey and made it available October through mid-November; provided survey in English, Russian, and Spanish

November 2022 through January 2023

Held focus groups with employees and managers

January through February 2023

Held meetings with external stakeholders

February and March 2023

Compiled feedback for review to compare and identify common themes and determine changes

Research/gather data

April 2022 through October 2022

Did ongoing strategic planning research

February and March 2023

Reviewed feedback and gathered data

Strategic priorities and objectives

April through May 2023

Review top themes and determine strategic priorities and objectives; develop and draft strategic initiatives and objectives for next 3 to 5 years; identify performance measures

Draft strategic plan

May through June 2023

Draft, review, and finalize strategic plan

Strategic plan adoption and distribution

June 2023

Adopt final strategic plan for internal and external communication

Strategic plan lifecycle

June 2024

Review annually to refresh and renew as needed