Report a Concern About an Early Learning and Care Provider

This page provides information about how to report concerns of child safety, abuse, or neglect. To report concerns about an early learning and care provider, review the options below.

What To Report

Health and Safety

Concerns about child safety:

If a child is in immediate danger, call 911.
To report suspected child abuse, immediately contact law enforcement or the Oregon Department of Human Services hotline: call 855-503-SAFE (7233). Reports can be made 24 hours a day, seven days a week.

Concerns about provider health and safety standards:

An individual wishing to file a complaint against a licensed provider or child care center may submit the Oregon Child Care Licensing Division complaint form or call the Child Care Licensing Division’s Central Office at 1-800-556-6616.
All regulatory complaints are investigated by DELC’s Child Care Licensing Division (CCLD). At the end of the investigation, CCLD will assess a finding for each allegation. Learn more about DELC’s monitoring of programs, background checks, and complaint investigations.

Fraud and Misuse of Funds

Concerns relating to potential fraud and/or misuse of funds:

DELC conducts reviews for compliance with the terms of the grant agreement and laws/regulations to ensure public dollars are used according to program rules and other state and federal requirements. Learn more on the Report Potential Fraud and/or Misuse of Funds webpage.

If a child is in immediate danger, call 911. To report suspected child abuse, contact law enforcement or 855-503-SAFE (7233), open 24 hours a day, seven days a week.