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Department of Early Learning and Care

Child Care Safety

The Child Care Safety Portal is a resource for parents and families to check on the safety and quality of licensed child care programs in Oregon. The Portal lets you search for a child care provider and view their licensing history over a period of time.

The Portal is meant to add to, but not replace, other sources of information. For more information on finding and choosing child care, please go to our Find Child Care page.

To receive a customized referral to child care programs contact 211info by:

  • Calling 211. Listen to the prompt for Child Care and press the specified number.
  • Texting the keyword “children” or “niños” to 898211 (TXT211).
  • Emailing children@211info.org.

From the referral list, you can choose the Child Care program that best suits your needs.

kid standing over chalk drawings  

What is On the Child Care Safety Portal

The Child Care Safety Portal is a resource for parents and families to check the most updated information on the status of licensed child care programs in Oregon. The portal lets families search for a child care provider and view their licensing history over a period of time. Parents can explore the site to determine the best child care for their children.

As of February 2024, the Child Care Safety Portal is now a part of the Find Child Care Oregon website to make it easier for families to find the information they need to make child care decisions in Oregon. Updates are now made daily and the portal has been given feature improvements to make it easier to use and more informative.

On the portal, you will find:

  • Child care license status, license type, and license capacity
  • Summary of inspection visits including:
    • Valid findings within the last five years
    • Unable to substantiate findings within the last two years
  • Complaints – Disclaimer: A complaint does not imply the allegation(s) is/are valid.
  • Enforcement activity
  • Number of serious injuries or deaths 
  • Quality program participant status (known as “Spark”)
  • Facility Public Response (CCLD-0543): English  |  Spanish  |  Russian  |  Chinese  |  Vietnamese


Definitions

A written determination by CCLD staff with respect to information received, a complaint, or an observed noncompliance with a requirement in rule or statute.

W​​​hen a reasonable person could conclude the noncompliance occurred based on the evidence.​

When a reasonable person could not decide w​hether the noncompliance occurred because of conflicting evidence or because information is not available.​ A complaint does not imply the allegation(s) is/are valid.

When an injury occurred that needed attention from a licensed health professional, such as a physician, EMT or nurse. Licensed Centers are required to report these injuries by 5pm the next business days, and all family child care providers are required to report these injuries to the Child Care Licensing Division within five days of the occurrence.
Spark is a statewide resource used to help improve the quality of child care in Oregon. Spark ratings are shown for programs with a rating of 3, 4, or 5. For more information visit SparkOregon.org.​

Additional Information

  • Not all child care providers must be licensed by the Child Care Licensing Division (CCLD).
  • Every licensed facility receives at least one announced inspection and one unannounced monitor visit every year.
  • Child care providers have the right to request a review of findings as noted in the Child Care Licensing Divisions Findings Review Procedures.
  • If you have any feedback regarding the use of the Child Care Safety Portal, please submit your feedback here.

If you can’t find a child care provider in the Portal or would like to receive a full history of a child care provider, please contact the Child Care Licensing Division:

young girl playing with blocks  

Updates to the Child Care Safety Portal are made daily

Frequent visitors to the Child Care Safety Portal should regularly clear their internet/mobile browser’s cache to be sure that the information displayed is up to date.

Click Here to Open the Portal

How to Make a Complaint

An individual wishing to register a complaint against a provider or child care center may submit the on-line complaint form (below) or call the Child Care Licensing Division at 1-800-556-6616.

You will speak to a compliance specialist who will take your information and follow up on your complaint. You may also contact your Licensing Specialist who will pass the complaint on to our compliance specialist for intake.

Online Complaint Form

Request For Compliance History

An individual inquiring about the compliance history of a child care facility can call the Child Care Licensing Division at the 503-947-1400 or 1-800-556-6616.

Request Compliance History Call Back

Emergency Suspensions

Child Fatalities

Child fatalities in  licensed child care settings are rare. The Child Care Licensing Division has listed the child fatalities that have occurred below. For additional information, including a list of compliance history with injury reports, legal actions and more, please contact the Child Care Licensing Division at 1-800-556-6616.

 List of Child Fatalities

Child Care Aggregates

Total Number of Children in Care, Serious Injuries, and Deaths, by Provider Category and Licensing Status, for Providers Eligible to Serve CCDF Children


PROVIDER TYPE
LICENSED CAPACITY
NUMBER OF SERIOUS INJURIES
NUMBER OF DEATHS
2020Certified Child Care Center77,2631560
Certified Family Child Care Home12,637241
Registered Family Child Care Home16,030171
2021Certified Child Care Center77,608
1920
Certified Family Child Care Home12,889340
Registered Family Child Care Home12,310120
2022Certified Child Care Center79,7562170
Certified Family Child Care Home13,803250
Registered Family Child Care Home11,610100
2023Certified Child Care Center82,117
304
0
Certified Family Child Care Home15,090
30
0
Registered Family Child Care Home11,908
10
0

Total Instance of Substantiated Child Abuse, By Year, for Providers Eligible to Serve CCDF Children
YEAR
INSTANCES
2020
18
2021
6
2022
18
2023
8