Skip to the main content of the page

Business Services

​​​​​For Partners, Providers, Contractors, Volunteers, Students and other non-state Affiliates

Important Update: Workday is restructuring how all partner learning accounts are created and maintained. This update requires all partners (called Extended Enterprise Learners in Workday) to confirm the account they use to take training through the State. If a Learner takes training primarily through the Oregon Department of Human Services, they will confirm their account through this ODHS link. The Oregon Health Authority will contact account holders directly. 

The State asks that each Learner maintains a single Workday account. Therefore this restructuring will also remove duplicate accounts for partners. If a Learner has multiple accounts, they will receive separate emails asking them to confirm each account. When asked in the survey if they are still using the Workday Learning account associated with that email, the Learner should only keep one account active, and ask that each other accounts be scheduled to be inactivated. At least 7 days before an account is inactivated, Learners will receive an email reminding them how to save certificates and a transcript from their account. Learners can find instructions to download a certificate of completion at this link.

Thanks to all of our partners for their cooperation in this project – and their collaboration in serving Oregonians. ​

Create your Workday Learning account

Follow the steps in this job aid to create an Extended En​terprise Learner Account in Workday. 

After your account is created, you will be able to take state-offered training.

Learn about Workday Learning

This self-guided training, Your Workday Learning Accountprovides an overview of the most commonly used features in Workday Learning including how to access learning assigned to you, enroll in courses and other commonly used functions. ​​

Getting around Workday​

Like other software, Workday regularly makes updates and improvements to their software. Please see the job aid Navigation for Workday for help on the latest changes in Workday.​

Transfer iLearn training records to Workday Learning

Once your Workday Learning account is created, you can choose to have your iLearn training records transferred to Workday Learning. To request this transfer, log into your Workday account, click the Helpful Links icon and then click the link Transfer records from iLearnOregon to Workday Request to complete the request form. See the job aid Transcript Transfer Request – EELearner​ for step-by-step instructions. ​Please allow up to 10 business days to process your request.

Reset your password

If you have forgotten your Workday password, use this self-service proc​​ess to reset it​.

Self-reported training

If you have completed training outside of Oregon's Workday system, use this job aid to record that training in Workday​.

Not using Workday Learning and want your iLearn records?

If you are not using Workday Learning and would like a copy of your iLearn training records, request a digital copy of your transcript history. Please allow up to 10 business days to process your request.

Proof of course completion

If you need to provide documentation that you’ve completed a course, please see the job aid titled Certificate of Completion​​

Transcript of learning

​If you need a transcript record of the learning you have completed in Workday, see the View, Print and Save Transcript Job Aid.

Advanced support

If you need support in addition to the solutions above contact your office’s Workday Affiliation Manager. If they are not available,​ consider the following agency-specific options*. These advanced support options can help if your self-service password reset doesn't work right, if you forget the answers to your security questions or other Workday Learning related issues.

Agency   Contact 
Oregon Department of  Human Services 
odhs.training@odhs.oregon.gov 
Oregon Health Authority 
oha.training@​odhsoha.oregon.gov 
If you have questions about training you need to take, please contact your manager or your agency's program contact.

*Please only contact the support option who works with your agency. The other option won't be able to help you.