Paid Leave Oregon
Media communications
We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program.
Contributions and Recovery
We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program.
Employer services
We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program.
Job-seeker services
To learn how to sign up for local employment services, understand the Priority of Service for veterans and covered persons, and to share suggestions for improving our job-seeker services to you, go to
worksourceoregon.org.
We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program.
Labor market information
To learn about Oregon’s state and local labor markets, career planning, and business news, go to
QualityInfo.org.
Employment Department laws & rules
We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program.
Central Administrative Office
Address: 875 Union St. NE, Salem, OR 97311.
Customer Service is not available at this location.
As of July 1, 2025, the lobby has been permanently closed to the public.
SUBMITTING PAYMENTS OR DOCUMENTS
Customers can submit
payments at this location between 8 a.m. and 4:30 p.m. on business days. Upon arrival at the Central Administrative Office, customers can call 503-947-1659 to reach an on-call employee, who will meet them at the door and direct their payment to the appropriate department, through the mail room, by the end of the day.
The on-call employee cannot provide any other customer service.
Customers can submit
documents at any time via secure drop boxes located at the South and North entrances.
-
Do not leave payments in the drop box.
- OED staff will collect documents from the drop boxes at 12:00 p.m. and 4:30 p.m. on business days.
- Documents left in the drop box by 4:30 p.m. on business days will be considered “received” by OED on that day’s date.
- Documents left in the drop box after 4:30 p.m. will be considered “received” on the next business day.
- Documents may not be processed or appear on your online account the same day they are received via the drop box.
- Documents for the following programs and agencies will be accepted via drop box:
- Unemployment Insurance
- Paid Leave Oregon
- Contributions & Recovery
- Office of Administrative Hearings
- Employment Appeals Board
- Please include as much of the following information as possible so that we can direct your documents to the proper department or agency:
- Full name
- Address
- Program or Agency (see full list above)
- Relevant identification numbers
- Claimant ID number
- Claim ID number
- Business Identification Number
- Letter ID
- Hearing or Appeal number
CENTRAL ADMINISTRATIVE OFFICE VISITORS
If you are meeting an OED employee on official business, they will meet you at the entrance to admit you into the building. Please contact the employee you are meeting with directly to gain access.
Organizations or groups renting the OED auditorium for events will be responsible for admitting attendees into the building through the North Entrance and checking them in. Access information for each specific event will be posted at the entrances.