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Contact Us

​​​​Contact: Central Administrative Office | Phone: 800-237-3710 (in-state only) | Phone: 503-947-1394 (direct) | Hours of Operation: 8:00 AM  - 5:00 PM
Fax: 503-947-1472 | TTY: 7-1-1 | Internet Relay: Sprint Relay​
Note: The Central Office is unable to answer questions about Unemployment Insurance, Paid Leave Oregon, or individual claims.


Oregon Employment Department Building

Unemployment Insurance (UI) Questions 

If you lost your job or had your hours reduced, you may qualify for unemployment benefits to partly replace your lost earnings. Learn more on the Unemployment Insurance website. 

For additional ways to contact an Unemployment Insurance agent, go to UI’s Ways to Contact Us page.  

Appeals – Learn more about your right to appeal and ways you can request a hearing on the Appeals page.   

Overpayment waivers – Learn more about overpayments and how to request a waiver on the Overpayments page.  

Paid Leave Oregon

Learn more about Paid Leave Oregon on the Paid Leave Oregon website. If you have questions, fill out our Contact Us form, email paidleave@oregon.gov, or call 833-854-0166.  

Media communications 

Contact us at communications@employ.oregon.gov for interview requests or general information about the agency.  

We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program.   

Contributions and Recovery  

If you are an employer and have questions about taxes, payroll, Frances Online, business changes — or if your business has closed — contact us at oed.contributions.and.recovery.division@employ.oregon.gov or call 503-947-1488.  

We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program. 

Employer services  

Email us at employerservices@employ.oregon.gov to place job orders, receive help with recruiting (including veterans), and to participate in job fairs.  

We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program. 

Job-seeker services  

To learn how to sign up for local employment services, understand the Priority of Service for veterans and covered persons, and to share suggestions for improving our job-seeker services to you, go to worksourceoregon.org.  

We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program. 

Labor market information 
To learn about Oregon’s state and local labor markets, career planning, and business news, go to QualityInfo.org.  

Employment Department laws & rules 
To learn about the rules filing process for the agency, see rules in progress, or to join a mailing list, email rules@employ.oregon.gov or go to the Administrative Rules web page. 

We cannot answer questions about individual claims. We will forward any claims messages we receive to the appropriate program.