Your IAP account user ID and password are different than your Online Member Services’ account user ID and password. If you do not remember your IAP password, click on the "Forgot Password?" link. Type your username or SSN and date of birth in the appropriate text boxes, and follow the instructions. PERS will mail you a new password. This will only work if you have previously logged in to IAP.Voya.com.
If you have never logged in to IAP.Voya.com before or are experiencing difficulties with the login process, you may need to contact PERS Member Services at 888-320-7377 or via email to receive your initial login PIN. If you never received an initial login PIN, you will need to contact PERS Member Services before accessing IAP.Voya.com.
Notice: Voya, the third-party administrator for the IAP, changed login security starting on March 19, 2018. If you previously have logged in with a 4-digit PIN, you may be prompted to select a new, 6-digit password. If you have never logged in before, you will need to meet Voya’s minimum password requirements.
Need to update your
IAP.Voya.com username, password, or temporary verification method? View this
document for further details.
Proceed to IAP log-on.
Go back to the IAP information page.