11410 SW 68th Parkway
Tigard, OR 97223
Directions to the Tigard office
Office
hours: 8 a.m. to 5 p.m. Monday through Friday
Mailing Address PO Box 23700
Tigard, OR 97281-3700
Phone
Phone: 888-320-7377 (toll free)
Fax: 503-598-0561
TTY: 503-603-7766
Phone hours: 8:30 a.m. to 5 p.m. Monday through Friday
Best Time to Call Member Services
Our busiest phone days are Mondays and the first three business days of each month. We also experience higher call
volumes from 10:30 a.m. to 1 p.m. daily. Calls are placed in a queue and answered in the order received. If you do
not wish to hold, you can request a callback from PERS. To receive a callback, wait until you hear the recording
about the callback option and follow the instructions.
Email
Member Services — for member issues (including Online Member
Services password resets and logon issues).
Webmaster — for website issues/errors only; see Employer Service Center
section below for EDX support.
Getting help from PERS