11410 SW 68th Parkway
Tigard, OR 97223
Directions to the Tigard office
Office hours: Monday - Friday, 8 a.m. - 5 p.m.
PO Box 23700
Tigard, OR 97281-3700
Phone: 888-320-7377 (toll free)
Phone hours: Monday - Friday, 8:30 a.m. - 5 p.m.
Best Time to Call Member Services
Our busiest phone days are Mondays and the first
three business days of each month. We also experience higher call volumes from
10:30 a.m. to 1 p.m. daily. Calls are placed in a queue and answered in the
order received. If you do not wish to hold, you can request a callback from
PERS. To receive a callback, wait until you hear the recording about the
callback option and follow the instructions.
Member Services - for member issues (including Online Member Services password resets and logon issues).
Webmaster - for Web issues/errors only; see Employer Service Center section below for EDX support.