11410 SW 68th Parkway
Tigard, OR 97223
Directions to the Tigard office
Office hours: 8 a.m. to 5 p.m. Monday through Friday
PO Box 23700
Tigard, OR 97281-3700
Phone: 888-320-7377 (toll free)
Phone hours: 8:30 a.m. to 5 p.m. Monday through Friday
Best Time to Call Member Services
Our busiest phone days are Mondays and the first three business days of each month. We also experience higher call volumes from 10:30 a.m. to 1 p.m. daily. Calls are placed in a queue and answered in the order received. If you do not wish to hold, you can request a callback from PERS. To receive a callback, wait until you hear the recording about the callback option and follow the instructions.
Member Services — for member issues (including Online Member Services password resets and logon issues).
Webmaster — for website issues/errors only; see Employer Service Center section below for EDX support.