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Public Employees Retirement System

​​​​11410 SW 68th Parkway
Tigard, OR 97223
Directions to the Tigard office
Office hours: Monday - Friday, 8 a.m. - 5 p.m.

Mailing Address
PO Box 23700
Tigard, OR 97281-3700

Phone
Phone: 888-320-7377 (toll free)
Fax: 503-598-0561
TTY: 503-603-7766
Phone hours: Monday - Friday, 8:30 a.m. - 5 p.m.

Best Time to Call Member Services

Our busiest phone days are Mondays and the first three business days of each month. We also experience higher call volumes from 10:30 a.m. to 1 p.m. daily. Calls are placed in a queue and answered in the order received. If you do not wish to hold, you can request a callback from PERS. To receive a callback, wait until you hear the recording about the callback option and follow the instructions.​

Email
Member Services - for member issues (including Online Member Services password resets and logon issues).

Webmaster - for Web issues/errors only; see Employer Service Center section below for EDX support.

​​​800 Summer Street NE
Suite 200
Salem, OR 97310
Directions to Salem office
PERS OSGP website
​​
Walk-in hours: Monday - Friday, 8 a.m. - 5 p.m.

Phone
Phone: 888-320-7377
Fax: 503-603-7655
Phone hours: Monday - Friday, 8:30 a.m. - 5 p.m.

Email
OSGP Customer Service

To access your OSGP account, your PIN is required.
Call 800-365-8494, or log onto osgp.voya.com.​​​​

​​Website

Phone
Phone: 888-320-7377 (toll free): select option 1; then option 2 to reach ESC
Fax: 503-603-7626
Phone hours: 8:30 a.m. - noon (Mon. - Fri.)

Email
Employer Support

​​​Phone
Phone: 888-320-7377 (toll free): select option 1; then option 4 to reach PERS Accounts Receivable
Fax: 503-968-5791
 
Email

​All requests for information MUST be submitted in writing.

Fax requests with signature to:
503-598-0561

Contact the Divorce Unit.

Website

Phone
Toll free: 800-227-4165

​​PO Box 40187
Portland, OR 97240-0187
Website

Phone
Phone: 503-224-7377
Toll free: 800-768-7377
Fax: 503-765-3452

Email
PERS Health Insurance