What can I do in OMS?

As a PERS retiree, you can use Online Member Services (OMS) to do the following:

• Change your address
• Update your residency status (for tax purposes)
• Print your pay stubs
• Print an income verification letter
• View your benefit payment history
• View your tax information
• View upcoming benefit payments
• Request a duplicate 1099-R
  

Accessing your account

I misplaced my username for OMS access. How do I request my username?

Contact Member Services at 888-320-7377. For security purposes, a Member Services agent will verify your identity and provide you with your username.

I have forgotten my password. How can I get my password?

PERS staff does not keep your password on file for security reasons. Use this link to reset your password.

I am locked out of my account. How do I get my account unlocked?

Contact Member Services at 888-320-7377. An agent can unlock your account.

Creating a new account

How do I create a new OMS account?

Read our step-by-step instructions for more information.

When I type my zip code +4 into the zip code field, it states that the information is incorrect. How do I correct the issue?

Online Member Services only recognizes the first five digits when validating account information. If you remove the +4 data from your zip code, the field should be correct.

OMS will not allow me to use my email address as my username. Why not?

For security purposes, email addresses cannot be used because they are easy to obtain.