How to Offer PMAP

• You must be a Certified Continuing Education Provider.
• Your course must be developed based on the approved PMAP outline and learning objectives.
• The course must be approved by the Oregon Real Estate Agency.

1. Develop course based on the approved PMAP outline.
2. Log into eLicense and choose the "CEP Course Update" application.
3. Upload the following into eLicense.
• Completed PMAP course checklist.
• Table of contents or other document to assist reviewer in navigating the course content.
• Complete course (For distance education, this can be screenshots or access to the online course).
• Assessments of license proficiency (see below) with answer keys.
• Completed Instructor Qualification Form for each instructor who will be available to answer students' questions.

Agency staff may reach out to you for additional information.

Certified Continuing Education Providers offering PMAP have the following responsibilities:

• Include "Property Manager Advanced Practices" on all documents relating to the course, including certificates of attendance (PDF).
• Ensure that the course meets the minimum length requirement of 26 hours. The instructor may allow a break of no more than 10 minutes as part of each hour of instruction.
• Assign each course an identifying course number. (Any number is acceptable. Each course must have its own number.)
• Ensure that each instructor who teaches the course completes and signs the Instructor Qualifications Form.
• Give each licensee who completes a course a completed certificate of attendance (PDF) containing specific information on the provider, instructor, and course per OAR 863-020-0050.
• Keep detailed records of each course provided for three years as required by OAR 863-020-0055.
• Notify the Agency of any changes to the information originally submitted as part of the certification process by logging into eLicense and submitting the changes.
• Notify Agency if certified continuing education provider discontinues offering the course by logging into eLicense
• Notify Agency if certified continuing education provider no longer meets the qualifications to be a certified continuing education provider in OAR 863-020-0020 by logging into eLicense
  

As of July 1, 2026, the assessment of license proficiency (formerly known as the final exam) for all Advanced Practices (AP) courses must contain one or more case studies or hypothetical scenarios.

For PMAP, the assessment must measure a real estate property manager’s ability to:

• Identify and apply the requirements for maintaining clients’ trust accounts;
• Recognize the accounting distinctions between single and multiple owner accounts;
• Recognize the accounting distinctions between single and pooled security deposit accounts;
• Evaluate monthly reconciliations and identify appropriate steps to resolve discrepancies; and
• Recognize the supervisory responsibilities of a property manager, including when a written delegation of authority is needed and what information is required in a written delegation of authority.

Examples

The following are examples of questions that would meet the scenario- or case-based item requirement for assessments of license proficiency. These are samples only. 

A property manager opened a bank account to hold owner funds. They labeled the account “Clients Trust Account” and then deposited tenant rents and tenant security deposits into it.

The property manager believes these funds belong to their property management company once deposited, and, therefore, may be used temporarily to cover office expenses so long as the funds are replaced before month end. 

Select the best answer for each question.

1. Can the property manager use these funds to cover office expenses if reimbursed before month end?
   1. Yes, if the funds are reimbursed before completing the monthly reconciliation.
   2. Yes, if the property management agreement allows for temporary use.
   3. No, trust funds may not be used for office expenses under any circumstances.
   4. No, this is only allowed if the funds are reimbursed within 5 business days.
2. Can the tenant security deposit be deposited into a clients’ trust account that is maintained for owner funds?
   1. No. Security deposits must only be deposited into a separate security deposit account.
   2. Yes, if it is part of a larger check with other funds and only if the security deposit portion is deposited into the security deposit account in 3 banking days.
   3. Yes, it may be kept in a clients’ trust account for owner funds if the tenant agrees in writing and it is noted on the monthly reconciliation.
   4. Yes, security deposits may be kept in a clients’ trust account for owner funds if agreed to in the property management agreement.

A newly licensed real estate property manager is not yet managing rental real estate. The property manager must:

1. wait to open a clients’ trust account until they receive the first rent payment.
2. open a clients’ trust account with zero balance.
3. deposit $100 of their own money to open a clients’ trust account.
4. maintain a business operating account until they receive the first rent payment.