Get Involved

Reports from Oregonians are vital for effective enforcement of Oregon’s environmental laws.You can report anything that you think is polluting land, air, or water. When in doubt, contact us.

 

Online Complaint Form 


 

DEQ Hotline: 1-888-997-7888

DEQ's business hours are from 8 a.m. to 5 p.m. Monday through Friday. If you are calling the Hotline during non-business hours, please leave a detailed message including your name and phone number and your call will be returned within two hours on the following business day.

Note: You may request that your personal information be kept confidential.

 

Oregon Emergency Response System: 1-800-452-0311

If this is a spill of hazardous materials or requires immediate emergency response, please call the Oregon Emergency Response System.

 

When making your complaint

To ensure a prompt response to your complaint, please be ready with as much of the following information as possible:

  • What is the problem?
  • Where is the problem?
  • What kind of material is involved?
  • How much is there?
  • Who is responsible for the material?

We realize that some situations are ongoing and may change quickly. If you have additional information to report after you have filed a complaint, please hold it to provide to the inspector when you are contacted. DEQ can only log one complaint per day per person for an ongoing situation. Emergencies should be directed to the hazardous materials contact, above.

You can expect a response from a DEQ investigator within two business days.

Noise complaints  

DEQ does not handle noise complaints. Effective July 1, 1991, DEQ’s Noise Control Program was terminated. The function is now performed by city, county and municipal governments. 

Odor complaints

DEQ handles nuisance odor complaints. For more information see DEQ's Nuisance Odor web page.

An interpreter for non-English speakers can be connected to assist with calls. Details can be found on DEQ's Interpreter Services Fact Sheet