State of Oregon: Contact Us - Phone and email directory

How can we help you today?

Please note: Social distancing measures are in effect

The Oregon Department of Revenue is making temporary changes to protect taxpayers and staff and help slow the spread of the novel coronavirus, or COVID-19.

Beginning March 25, the Revenue Building in Salem and all regional field offices will close to the general public until further notice. Services and payments will be available by appointment only.

To make an appointment for tax services, please call 800-356-4222 toll-free or the telephone number listed for the office below:

Bend: 541-388-6139.
Eugene: 541-686-7935.
Gresham: 503-674-6272.
Medford: 541-858-6500.
Portland: 971-673-0700.
Salem: 503-945-8774.

All in-person tax payments at the Salem headquarters also will require an appointment, which can be scheduled by calling 503-945-8050.

Contact list

Agency Director

Nia Ray
Phone: (503) 945-8214

Amusement Device Tax

Phone: (503) 945-8120
Email: spa.help@oregon.gov

Business & Corporate Tax

Phone: (503) 378-4988

You may send us tax law questions using one of the emails below. Provide your telephone number with area code, but do not include any confidential data in your email message.

Corporation excise & income tax	corp.help.dor@oregon.gov
Corporate E-filing	electronic.filing@oregon.gov
Estate tax	estate.help.dor@oregon.gov
Inheritance and fiduciary tax	estate.help.dor@oregon.gov
Nexus & voluntary disclosure	nexus.dor@oregon.gov
Payroll withholding & transit	payroll.help.dor@oregon.gov
Partnerships	questions.dor@oregon.gov
Transit self-employment	TSE.help.dor@oregon.gov
Trust tax	estate.help.dor@oregon.gov
W-2 electronic filing (iWire)	iWire.dor@oregon.gov

Cigarette & Tobacco Tax

Phone: (503) 947-2560 or (503) 945-8120
Tip line: (503) 947-2106 or (866) 840-2740

Elderly Rental Assistance (ERA)

Phone: (503) 378-4988 or (800) 356-4222
Asistencia en español: (503) 378-4988 or (800) 356-4222
TTY: (503) 945-8617 or (800) 886-7204

Electronic Funds Transfer (EFT)

EFT help/message line: (503) 947-2017
EFT coordinator: (503) 947-2018
EFT technician: (503) 947-2037

Emergency Communications (E911)

Phone: (503) 945-8120
Email: spa.help@oregon.gov

General Assistance

Phone: (503) 378-4988 or (800) 356-4222
Asistencia disponible en español
Fax: (503) 945-8738
TTY: (800) 886-7204
Email: questions.dor@oregon.gov

You can also send us documents electronically through your Revenue Online account.

Open 7:30 a.m. to 5 p.m. Monday-Friday.

Phones lines are closed 9 to 11 a.m. Thursdays and on holidays.

Heavy Equipment Rental Tax (HERT)

Phone: (503) 945-8120
Email: spa.help@oregon.gov

Human Resources

Phone: (503) 945-8547

Legal Help

You may qualify for free legal help with certain tax issues if you're low-income. Contact one of the following tax clinics in Oregon to see if you qualify:

Legal Aid Services of Oregon
(888) 610-8764

Catholic Charities
El Programa Hispano
(503) 231-4866

Note: We don't endorse or recommend any tax clinic or organization.

State Lodging

Phone: (503) 945-8120
Email: spa.help@oregon.gov

Marijuana Tax

Phone: (503) 947-2597
Email: marijuanatax.dor@oregon.gov

Media Inquiries

Richard Hoover
Phone: (503) 945-8559 - media only

Robin Maxey, Corporate Activity Tax inquiries
Phone: (503) 945-7796 - media only

Other Agency Accounts (License Reinstatement Program)

Phone: (503) 945-8199 or (877) 222-2346
Asistencia disponible en español
Email: oaa.help@oregon.gov
Español Email: oaaspan@oregon.gov
Fax: (503) 947-2050
TTY: (800) 886-7204

Personal Income Tax

Phone: (503) 378-4988 or (800) 356-4222
Asistencia disponible en español
Fax: (503) 945-8738
TTY: (800) 886-7204
Email: questions.dor@oregon.gov
Open 7:30 a.m. to 5 p.m. Monday-Friday. Phones lines are closed 9 to 11 a.m. Thursdays and on holidays.

PAYMENT PLAN INFORMATION
Phone: (503) 945-8200
Open 7:15 a.m. to 5 p.m. Monday-Friday, closed on holidays.

Petroleum Tax

Phone: (503) 945-8120
Email: spa.help@oregon.gov

Policy Questions (Personal Income or Partnership Tax)

Email: prac.revenue@oregon.gov

Property Tax Deferral

Phone: (503) 945-8348 or (800) 356-4222
Email: deferral.unit@oregon.gov

Report Website Issue

Email: Webmaster

Revenue Online Account Assistance

Tax Professionals and Practitioners Assistance

Phone: (503) 947-3541
Email: prac.revenue@oregon.gov

Phone lines are open 8 a.m. to noon and 1 to 5 p.m. Monday-Friday, closed on holidays.

Timber Tax

Phone: (503) 378-4988 or (800) 356-4222
Email: timber.tax.help@oregon.gov

Transit Tax

Technical questions
Oregon Department of Revenue, Business Division, Salem OR
(503) 945-8091

District boundary questions
Tri-County Metropolitan Transportation District Office, Portland OR
(503) 962-6466

Lane Mass Transit District Office, Eugene OR
(541) 682-6100

Vehicle and Bicycle Taxes

Phone: (503) 945-8120
Email: spa.help@oregon.gov

Withholding & Payroll Tax

Phone: (503) 945-8091
Email: payroll.help.dor@oregon.gov