Oregon Department of Revenue : Contact Us : Phone and email directory

How can we help you today?

Phone message

Phone: (503) 378-4988

You may send us tax law questions using one of the emails below. Provide your telephone number with area code, but do not include any confidential data in your email message.

Amusement device tax	spa.help@oregon.gov
Corporation excise & income tax	corp.help.dor@oregon.gov
Corporate E-filing	electronic.filing@oregon.gov
Emergency communications (E911)	spa.help@oregon.gov
Estate tax	estate.help.dor@oregon.gov
Hazardous substance fee	spa.help@oregon.gov
Inheritance and fiduciary tax	estate.help.dor@oregon.gov
Lodging tax	spa.help@oregon.gov
Nexus & voluntary disclosure	nexus.dor@oregon.gov
Payroll withholding & transit	payroll.help.dor@oregon.gov
Partnerships	questions.dor@oregon.gov
Petroleum load fee	spa.help@oregon.gov
Transit self-employment	TSE.help.dor@oregon.gov
Trust tax	estate.help.dor@oregon.gov
W-2 electronic filing (iWire)	iWire.dor@oregon.gov

Cigarette & Tobacco Assistance

Phone: (503) 947-2560 or (503) 945-8120
Tip line: (503) 947-2106 or 1 (866) 840-2740

Electronic Funds Transfer (EFT) Assistance

EFT help/message line: (503) 947-2017
EFT coordinator: (503) 947-2018
EFT technician: (503) 947-2037
Fax: (503) 345-2353

Elderly Rental Assistance (ERA)

Phone: (503) 378-4988 or 1 (800) 356-4222
Asistencia en español: (503) 378-4988 or 1 (800) 356-4222
TTY: (503) 945-8617 or 1 (800) 886-7204

General Assistance

Phone: (503) 378-4988 or 1 (800) 356-4222
Asistencia disponible en español
Fax: (503) 945-8738
TTY: 1 (800) 886-7204
Email: questions.dor@oregon.gov

You can also send us documents electronically through your Revenue Online account.

Open Monday-Friday from 7:30 a.m. to 5 p.m. Phones lines are closed on Thursdays from 9-11 a.m. and holidays.

Legal Help

You may qualify for free legal help with certain tax issues if you're low-income. Contact one of the following tax clinics in Oregon to see if you qualify:

Legal Aid Services of Oregon
1 (888) 610-8764

Catholic Charities
El Programa Hispano
(503) 231-4866

Note: We don't endorse or recommend any tax clinic or organization.

Marijuana Tax Assistance

Phone: (503) 947-2597
Email: marijuanatax.dor@oregon.gov

Other Agency Accounts Assistance (License Reinstatement Program)

Phone: (503) 945-8199 or 1 (877) 222-2346
Asistencia disponible en español
Email: oaa.help@oregon.gov
Español Email: oaaspan@oregon.gov
Fax: (503) 947-2050
TTY: 1 (800) 886-7204

Personal Income Tax Assistance

Phone: (503) 378-4988 or 1 (800) 356-4222
Asistencia disponible en español
Fax: (503) 945-8738
TTY: 1 (800) 886-7204
Email: questions.dor@oregon.gov
Open Monday-Friday from 7:30 a.m.-5 p.m. Phones lines are closed on Thursdays from 9-11 a.m. and holidays.

PAYMENT PLAN INFORMATION
Phone: (503) 945-8200
Open Monday-Friday from 7:15 a.m.-5 p.m., closed on holidays.

Property Tax Deferral Assistance

Phone: (503) 945-8348 or 1 (800) 356-4222
Email: deferral.unit@oregon.gov

Revenue Online Account Assistance

Phone: (503) 378-4988 or 1 (800) 356-4222
Asistencia disponible en español
Fax: (503) 945-8738
TTY: 1 (800) 886-7204
Email: questions.dor@oregon.gov

Open Monday-Friday from 7:30 a.m.-5 p.m. Phones lines are closed on Thursdays from 9-11 a.m. and holidays.

Tax Professionals and Practitioners Assistance

Email: prac.revenue@oregon.gov

Timber Tax Assistance

Phone: (503) 378-4988 or 1 (800) 356-4222
Email: timber.tax.help@oregon.gov

Transit Tax Assistance

Technical questions
Oregon Department of Revenue, Business Division, Salem OR
(503) 945-8091

District boundary questions
Tri-County Metropolitan Transportation District Office, Portland OR
(503) 962-6466

Lane Mass Transit District Office, Eugene OR
(541) 682-6100

Vehicle and Bicycle Taxes

Phone: (503) 945-8120
Email: spa.help@oregon.gov

Withholding & Payroll Tax Assistance

Phone: (503) 945-8091
Email: payroll.help.dor@oregon.gov

Agency Director

Nia Ray
Phone: (503) 945-8214

Human Resources

Phone: (503) 945-8547

Media Inquiries

Joy Krawczyk
Phone: (503) 945-7796 - media only

Policy Questions (Personal Income or Partnership Tax)

Email: prac.revenue@oregon.gov