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Public Accommodations Discrimination Complaint

All Oregonians have the right to full and equal accommodations, advantages, facilities and privileges of any place of public accommodation, without any distinction, discrimination or restriction on account of race, color, religion, sex, sexual orientation, national origin, marital status or age (above 18).

A place of public accommodation, includes, but is not limited to, any place or service offering to the public accommodations, advantages, facilities or privileges whether in the nature of goods, services, lodgings, amusements, transportation or otherwise.

A place of public accommodation does not include: Department of Corrections institutions and state hospitals, youth correctional facilities, or institutions, bona fide clubs or place of accommodation that is in its nature distinctly private.

Time limits

You must file a Complaint within one year of the date of any discriminatory action/harm. BOLI can only investigate unlawful discrimination that has occurred within one year from the date of the unlawful act. Please submit your questionnaire as soon as possible to allow time for the intake interview, drafting of the charge, sending/receiving time, signing and notarization and returning to BOLI before the one year anniversary. For cases alleging a violation of public accommodation laws, the right to file suit in state circuit court expires one year from the date of the alleged violation.

What is the questionnaire

The questionnaire is a form which assists the intake staff in determining whether the division has jurisdiction to investigate the claims, and if so, the information provided on this form will be used to draft the complaint. If you file a formal complaint, the questionnaire will become part of a public record once the case is closed.

Filling out the questionnaire

You must complete all applicable portions of this questionnaire. Additional documents are not required at this stage.


It takes approximately 10 business days to hear back from BOLI. You will be contacted as soon as your questionnaire is assigned to an Intake Officer.

Contact information

It is your responsibility to contact this office in writing advising us of changes in your address or phone number.

Private attorney

You may consult an attorney at any time before or during a civil rights investigation. Your attorney may also draft and submit your complaint, but it must contain your signature. You are not required to retain an attorney. You may wish to contact the Oregon State Bar Lawyer Referral program at 503-684-3763 or 1-800-452-7636.

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