Please see the slide decks for the agenda and meeting content. Content not covered in the slide deck is noted below.
Agenda and presentation slides
Workday Release Updates
March Release Items
856 – Time to Fill Report Modification
- In Progress
- Functional Area: Recruiting | Reports
- Agency Impact: All
- # EE's Impacted: 501-2,500
- Description: Base the “Time to Fill" calculations on the date an Offer letter is sent, rather than the date the offer stage is completed. Agency time to fill averages will be more accurately reflected.
- Communication: Multiple comms paths
936 – Case Management – Add Email Notification to Case Reply
- In Progress
- Functional Area: Help/People Experience
- Agency Impact: All
- # EE's Impacted: 25,000
- Description: CHRO has requested an email be sent in addition to the internal notification, in Workday, for case replies to the case requestor. When you submit a Help Case, when the solver has responded, you will receive an email letting you know so you can go look at your case. It does not include the reply in the body of the email.
- Communication: Multiple comms paths
Release Strategy
When it comes to accepting changes in each of the Workday, Inc., bi-annual releases, there are several factors that need to be taken into consideration.
The Workday team takes a staged approach to rolling out adopted updates:
- The initial focus is on items that are automatically being made and communicating anything that will impact user experience.
- Several of the items we will look at today are related to accessibility updates.
- The second stage is on changes that require some kind of setup and will meet a need or enhance the user experience.
- The final stage is our evaluation remaining potential changes, these items may have a significant impact to user experience or might not be possible once fully evaluated.
Release Considerations
Each release cycle starts out with Cautious Optimism and ends in excitement, 'we'll take it', 'not for us, at least not yet...'.
Cautious Optimism:
These updates look GREAT!
I need to dig into each component to see if it:
- Is enabled
- Is truly doing what we think it should be based on the description
- Works with our configuration
Release Outcomes:
Excitement
- This is exactly what we need/want and will be a great update for user experience, aligns with the state's goals/objectives, helps employees, system/data best practices/management, etc.
We'll take it/We must take it:
- This isn't exactly what we needed/wanted but it's a step in the right direction, hopefully the next release will address our needs further.
Not sure us, at least not yet:
- We can't adopt this feature because of X... Such as, we don't have the subscriptions/module for this particular functionality, doesn't work for high volume transactions/employers of our size, public vs private sector, external vs internal access, CBA/Policy mandates, incompatible configuration, etc.
Note: We have a strong voice with Workday and the Public Sector employers who use Workday. We will continue to explore, advise and encourage that as many of these items possible align with the needs the state on all of your behalf. Please continue to share your ideas and recommendations through interactions with our Administrator teams in meetings, send in cases and we will continue to work towards making Workday work better for you as much as we can everyday.
Workday Release 2025R1
- Initially 205 items were reviewed
- Approximately 100 items getting another look
- 30 items need some kind of setup before they are available
- 70 items are automatically available
- Not all automatic items will impact user experience
- Approximate #'s by Functional Area
- Absence & Leave – 4
- Compensation – 3
- Help (Help Cases/Knowledge Articles) - 1
- HCM (Human Resources, Position Management, and Recruitment) - 25
- Learning & Extended Enterprise – 4
- Payroll & Time Tracking – 29
- Reporting | Security | Business Process | System – 30
Workday Release 2025R1 Universal Navigation Menu Update
On the Workday homepage, the menu navigation tab will be getting an update in May 2025 as am automatic release. For employees, this update will be a bit more straightforward with seeing information. This change will be most impactful for elevated users.
For employees, the menu drop-down list will be categorized as follows:
For elevated users such as managers, the menu drop-down list could be categorized as follows:
- Configuration
- Learning Management
- People Support
- Recruiting
- Strategy
- Team
- Personal
- Organization
- More
There will not be a limit to all the different apps you can utilize on the Menu drop-down list. The configuration of the apps will not be customizable.
Note: Help Articles will need to be updated to reflect these changes. Over 150 articles have already been identified as needing to be updated. This endeavor will take some time to update.
Benefits and Pay Hub Updates
Benefits and Pay Hub will see a few minor updates:
- Add OSGP – Link to suggested links
- Change language under Most Recent Payslips
- Original text “Your next pay day (date)"
- Updated text “Your Most Recent Net Pay"
- Change help text in About Compensation Summary to “For questions about your compensation, please reach out to your Human Resources Office".
- Change language under Current Benefit Costs to “Does not include PERS Costs" - Cannot update due to configuration
Pay and Payroll Apps will be decommissioned as of Mar. 17, 2025, which is when the 2025 WD R1 will be in production.
Workday Release 2025R1 Learning and Extended Enterprise
Hide Inactive Learning Content from Global Search
- Workday now excludes all inactive learning content from the global search results for users with the Learning Admin access that includes Learning Partners and Content Creators. Global search results will display only learning content that is active and available for your learners.
Email Validation for External Learning Users
- Workday improves data quality and system resiliency by ensuring Extended Enterprise Learners have valid email addresses. This update will enhance data accuracy and prevent errors associated with known invalid email domains.
Media Security
- Workday Media Cloud updates video tokenization to improve security of your tenanted video media. When you become inactive while watching videos in Workday, the page will now automatically refresh after 5 minutes of inactivity (decreased from 4 hours).
Workday Release 2025R1 Human Capital Management
Enhanced Offboarding Resignation User Experience
- We update the user interface of these tasks on the Submit Resignation business process in order to deliver a guided experience as you complete the resignation process. Additionally, Workday adds a new worker information side panel on resignation tasks to users as they review or approve a resignation.
View Additional Organization on Org Chart Side Panel
- This feature provides workers and managers with the visibility they need to visualize and understand their organizational structure. Workday now displays an icon on the worker in the organization chart if the worker manages more than 1 active supervisory org or the worker has multiple positions.
Hire Employee Task Redesign
- The Hire Employee task redesign helps to streamline the hiring process and increase efficiency by reducing manual effort. Workday now displays a more intuitive and modern layout on the Hire Employee task.
Effective Dated Service Dates
This enables you to accurately track service date changes for workers in Workday, reducing downstream impacts to calculations and improving reporting. Additionally, Workday now displays a Service Dates Change History table which enables you to see a report of all service date changes for the worker. (Currently on hold by Workday Inc)
Payroll & Time Tracking
Payroll Processing Day Reminder
February Run 2 (off-cycle) will process Mar. 10, 2025
- Reminder that Payroll should not be making any entries on payroll processing days (both run 1 and run 2).
- This includes making any entries that may impact pay results:
- For example: Pay input, Timesheet or Time Off changes should not be made on payroll processing days
- Centrally, we cannot run calculations or create or reverse payments
- If you have an urgent need, please create a case for Workday Payroll Admin
- Payroll Processing Date Reminder:
- Mar. 5 – BT deadline at 5 p.m.
- Mar. 7 – 5 p.m. cutoff to submit and approve time
- Mar. 10 – Run 1 payroll processing all day
- Mar. 10-Mar. 11 – No daily check processing
OSGP Contribution Issue Update
Workday Team is in contact with OSGP to determine a timeline for resolution of the issue identified in February
- OSGP (VOYA) team is working with their IT to determine all impacted customers
- DAS will be doing a data comparison for all enrollments
- DAS will be working with OSGP on possible differences and how to make updates centrally
- Communication was sent out to Payroll and HR Partners, Feb. 14, 2025.
- Follow up communication went out last night via e-News and will go out to HR Community today
New Time Off App
A New Time Off App is coming!
- Anticipated go-live in May 2025
- We need your help!
- Testers needed in the following role:
- Managers – Managers should select employees that report directly to them
- Employees
- Payroll Partners
- HR Partners
- Absence Partners
- Survey to sign up will close at end of day on Mar. 7, 2025
Agency Head Time Off Approver
What this role does?
- Approves time off requests to those assigned the Agency Head role
- Not a new role
Who should have this role?
- The following positions have been determined to meet the intent of the OAM (in order of preference):
- Deputy Director
- CFO (or equivalent)
- Board Chair
- What if you want someone different?
- Work with your Security Partner to:
- Verify that your Agency Head has the Agency Head role
- Validate that you have an Agency Head Time Off Approver assigned
- How do you request either role?
- Create a case to Workday General Help
- Reminder: if you need to deviate from the OAM recommendations, please include the CHRO Compliance approval
Workday Exit Surveys
We welcome Patrick Moore and Krista Campbell, to talk about the HR Directors led Exit Survey Project!
- Patrick Moore - ODOT Human Resources Director
- Krista Campbell - CHRO Workforce Development Manager
- Jeff Vidal - Workday Team
Direct Links (these can also be sent ad hoc):
Exit Survey 2025 - Transferring Internally - https://wd5.myworkday.com/oregon/email-universal/inst/17219$199/rel-task/2997$10955.htmld
Exit Survey 2025 - Transferring to another State Agency - https://wd5.myworkday.com/oregon/email-universal/inst/17219$209/rel-task/2997$10955.htmld
Exit Survey 2025 - Leaving State Service - https://wd5.myworkday.com/oregon/email-universal/inst/17219$189/rel-task/2997$10955.htmld
Reports:
- HCM | Exit Survey Detail by Question | 2025 Transferring Internally
- HCM | Exit Survey Detail by Question | 2025 Transfer to Another State Agency
- HCM | Exit Survey Detail by Question | 2025 Leaving State Service
General Information & Reminders
- If you experience unexpected behavior in Workday, such as an error on your screen when navigating, please create a case. If you are unable to create a case, please reach out to one of our Workday teams and we will create one for you. We watch cases to determine if we are experiencing issues systemwide and hearing from you is incredibly important, to monitor and identify trends.
- Reminder to be checking for duplicate candidates and SSN entry errors
- Workday Wednesday March Dates:
- Oregon1 will be refreshed this Saturday, Mar. 15, 2025.
- For those who can't attend, please make sure your teams (HR, Payroll, Budget, etc.) know where to find the Workday Wednesday meeting notes: https://www.oregon.gov/das/hr/pages/workday-wednesday.aspx Your agencies primary contact, known as Agency Readiness Contact, can also be found here.
- Please submit a help case in Workday if you have any questions about the information provided today.
In partnership,
The Workday Oregon Team