In March 2018, Gov. Kate Brown requested a monthly progress report on Child Welfare. In April 2019, the Governor issued Executive Order No. 19-03 which created a Child Welfare Oversight Board to assist her in making and implementing recommendations to improve Oregon’s system for supporting safe children and thriving families. The report is published monthly and was revised in June 2020 to share progress on the directives from the Governor and the Child Welfare Oversight Board.
This Month in Child Welfare
This month, we continue to make the connection between our Child Welfare Vision for Transformation and our data clearer and easier to access. We cannot have meaningful transformation without understanding and sharing our data.
In the Guiding Principle 1 section, you'll notice wait time reduction strategies continued to move us toward our service level targets in May for the Oregon Child Abuse Hotline (ORCAH), with more than 81.7 percent of calls answered in under 5 minutes. May is traditionally the month with the highest call volume.
For Guiding Principle 2, we continue our important evolution in how we train and retain staff. For instance, partnerships with sexual health and wellness, disability, trans and LGBTQIA2S+ rights organizations have allowed us to conduct excellent trainings and host an LGBTQIA2S+ affirming resource parent event.
Lastly, in Guiding Principle 3 we added a section on Continuous Quality Improvement. District 6 and District 12 are the Child Welfare CQI implementation sites and their kickoff meetings will take place in September.
The Legislature funded this work in June 2021 and we're happy to share some of the results a year later.
Thanks to all our staff who are moving the Child Welfare Division to a place where children and families are the ones centered in decision making about their own lives.
Rebecca Jones Gaston, MSW (she/her)
Child Welfare Division Director