LTCCN

​​​​​​​Long-Term Care Community Nursing Services Program​

500 Summer Street NE
Salem OR 97301

APD Central Email: ltc.nsg@odhsoha.oregon.gov
ODDS Central Email: odds.rnsupport@odhsoha.oregon.gov​
Phone: 1-800-282-8096
Fax: 503-945-5798     

LTCCN Contract Questions

Sarah Hansen, Contract Administrator
sarah.l.hansen@dhsoha.state.or.us

Trevin Butler, APD Central Delivery Supports Manager 
trevin.butler@dhsoha.state.or.us

For questions regarding LTCCN program policy or rules for providers serving consumers with intellectual/developmental disabilities

Ken Ralph, Program Analyst
ken.j.ralph@dhsoha.state.or.us

Delegation consultation, delegation self-study

​Deborah Cateora (APD)
deborah.cateora@dhsoha.state.or.us

• ​Delegation Self-Study Test​​

Aging and People with Disabilities local offices  

Directory of offices by city

Contact case manager or manager for:

• Question or concerns regarding a specific client and or their caregivers.
• Problems with prior authorization or claims that have not been resolved by first contact with Medicaid Provider Services Unit.
• Reporting abuse, health or safety concerns. 

Office of Developmental Disability Services (ODDS) local offices and Brokerages

• CDDP Local Office Contacts
• Brokerage Office Contacts

Contact service coordinator/personal agent or manager for:

• Question or concerns regarding a specific client and or their caregivers.
• Problems with prior authorization that may need to be resolved at the local office level. For all other issues related to prior authorization or claims, provider should contact the Medicaid Provider Services Unit. Reporting abuse, health or safety concerns.

Oregon Health Authority Medicaid Provider Information Health Services (formerly DMAP)

Medicaid Provider Services Unit

• First stop for any problems related to billing or claims.
  

• Call or email help line for problems related to claims, billing, prior authorization. Always provide NPI/provider number, client Medicaid number and date of service.

For questions: 
Phone: 800-336-6016, or
Email: dmap.providerservices@odhsoha.oregon.gov

Medicaid Provider Enrollment Unit

• Assistance with Medicaid enrollment application
• To update your address use form 3035​
• Enroll in direct deposit

For questions regarding abuse and neglect

Oregon Abuse Reporting Hotline: 855-503-SAFE (7233)

How to report abuse and neglect​​

For questions regard​ing nursing practice including delegation

Oregon State Board of Nursing​ ​​​

Questions related to scope of practice and compliance with OSBN rules should be directed to: 
Ask a Scope-of-Practice Question​​​​​​