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Log into your Frances Online account
Log into your Frances Online account
To add benefits access for your client(s) you will need a Paid Leave Oregon benefit letter ID.
You will have access to view letters and respond to questionnaires related to Paid Leave benefits for this employer.
You will need to register for an account in Frances Online, associate it with your client(s), and enter a benefit letter ID.
To add benefits access for your client(s) you will need a Paid Leave benefits letter ID
Go to frances.oregon.gov. In the Sign Up For Employer Access panel, select Sign Up For Online Access.
To view past submissions to Frances Online, go to the "I Want To…" tab and select “Search Submissions” from the Submissions section. Submissions can include anything from applying for an Equivalent Plan, changing your address, filing a payroll report, or saving a report in progress.
Find "Access Management" in Frances Online by going to the "I Want To…" tab. At the bottom, you will see a section called, "Access Management." Here you can choose “Add a New Logon” to give your staff members access, and “Manage My Users,” to manage the logins you already have for your staff. You can also “View Access” for current staff and “Gain Access to My Other Accounts.”
Visit Paid Leave Oregon to learn about the new program and requirements for employers. The Employer Toolkit includes basic downloadable resources and links to help employers get started.
You will use Frances Online to file your payroll report, including your contributions for Paid Leave Oregon. If you already have an account in Frances Online, you do not need to create a new one. If you do not have an account, you can easily create your account now.
You still need to include the subject wages for Paid Leave Oregon, but enter "0" in the payroll report field. Do not leave this field blank if you are subject to paid leave and have an equivalent plan.
You do not need a separate form to report Paid Leave Oregon contributions. You will report your contributions through Frances Online or by using the updated paper Form OQ (Quarterly Employer Tax Report) and Form 132 (Oregon Employee Detail Report). Get updated forms.
You can pay your taxes when you file your payroll reports through Frances’ direct connection to Revenue Online. On the confirmation screen select Make a Payment with DOR. Choose your payment method. Enter your payment information and submit.
To view your payments online, go to Frances Online
To print a payroll report submitted through Frances Online, select the “Printable View” button from the confirmation screen upon submission.
Frances Online provides access to the information that matters to you, your business, and your clients.
The Oregon Payroll Reporting System (OPRS) was the previous payroll reporting system, and the Employer Account Access (EAA) was the previous payroll informational system.
You can file the following payroll tax programs using Frances Online:
Zeros and blanks have two different values in payroll reporting. Entering a zero value means you are subject to the tax, but you did not have payroll for that program. A blank means you are not subject to the tax. Frances will give you an error message when you submit your report if you enter a zero when you are not subject to the program.
The system allows you to customize your client’s accounts with those you work with most frequently. To view a specific client’s account, enter their BIN into the search field. After you've worked in a client account, they will be added to your custom view.
No, Frances Online will not accept old file specifications. You will see an error message if you upload files using the old specifications. You can find the updated specifications and examples on our Resources page.
You do not need a tax preparer license to use Frances Online.
If you received a Notice of Assessment or Statement of Account and you want to make a payment on your past due balance, you can pay without logging in.
Frances Perkins was President Franklin Delano Roosevelt's Secretary of Labor and the first woman to serve as cabinet secretary. She was the driving force behind the New Deal and a leading worker's rights advocate. Frances Online serves as her namesake — her life and career embody the mission and vision of the work we do every day at the Oregon Employment Department.
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